McDreams Hotel Essen

Awful customer service - better...

Liked: The location was useful for us and the underground parking is great.
Disliked: No air conditioning, we booked 7 nights and not once was the room cleaned. As advertised book 6 nights after 3 you get a clean room again. Not once was our room cleaned and when chasing the hotel, the staff online was stupid and rude. The cleaning team was nice but not allowed to clean the room if not on the list do some idiot forgot to put our room on the list.Had to wait and chase for clean towels and get the bin emptied. Not worth the money.

Exceptional

Very good accomodation

Liked: Room is very clean and comfortable
Disliked: In the hot days rooms can be very hot. No AC.

Exceptional

Exceptional

Bad

It was what we were...

Liked: It was in a good location.
Disliked: The check in process was complicated but we managed to.

Superb

The best overnight stop of...

Liked: Everything. Although there was no restaurant facility, the hotel is situated amongst shops and restaurants. Underground parking is a bonus.
Disliked: Nothing