Coda Williamsburg

Coda is an excellent hotel, especially if you are going to a concert at Warsaw in BK. Less than 10 minute walk and close to many bars/restaurants.

Liked: Very modern hotel with great service.

This is a great, inexpensive hotel that's right in the heart of Williamsburg. A lot of great stuff is easily walkable from that location. The rooms themselves are functional and nice.

Liked: Close to venue; inexpensive; no frills; everything I needed.
Disliked: None at all.

Liked: Door man was excellent as well as the rest of staff. Room was clean and nice.

Exceptional

Exceptional

Pleasant

Liked: the poolthe lifeguard was very nice
Disliked: the hours for the pool.check in and closing soon.check out before openingi thought for sure i could get a swim in before leaving

Very good

Stay somewhere else. Rude employees,...

Liked: Visited our daughter in Brooklyn over Memorial Day weekend. Stayed at CODA Williamsburg so that we could explore the neighborhood and use the pool. The neighborhood is great. Nice to walk to coffee shops, restaurants, the park and the waterfront. The views from the Marsha P. Johnson State Park overlooking Manhattan are stunning. The service and amenities at CODA Williamsburg are not up to the standards that I would expect for the price that we paid for three nights. On a weekend that was quite warm, the air conditioning would not cool below 75F, even when we set it to 65F as recommended by the hotel staff. To lodge a concern for that and the plumbing issues with the toilet running continuously, we had to go down and speak to someone at the front desk, as no one answered the phone. There was no way to call from our room, so I had to call from my cell phone to attempt, unsuccessfully, to reach the front desk. Then the attendant at the front desk may or may not write down our issue. My husband was able to fix the toilet, but he could not fix the A/C. We were charged a pricy resort fee which included access to the pool. However, you could only book two slots for your entire stay and there were not slots available for us even though we were guests at the hotel. It would have been nice to have had a morning or evening swim when the "resort" guests left. So, we never were able to use this amenity despite being charged for the experience. I was surprised to receive a survey as we walked to the subway asking about our stay after I had just told all of the concerns in this review to the front desk when we checked out less than ten minutes earlier. So I immediately responded to that message. Both my husband and I ranked our stay as a 2/5. This is a very low rating for both of us. It was quite disappointing because the location is so nice, but the service was not.
Disliked: First, service is not existent. We lodged multiple concerns during our stay and then got a hotel satisfaction survey immediately after checking out. We were then given the phone number and email address of the CODA Williamsburg hotel manager to voice our issues. These concerns still were never addressed despite calling the hotel, setting up a meeting date and time (which was cancelled by the CODA staff for an emergency) and then calling and emailing the hotel manager again.On a weekend that was quite warm, the air conditioning would not cool below 75F, even when we set it to 65F as recommended by the hotel staff. To lodge a concern for that and the plumbing issues with the toilet running continuously, we had to go down and speak to someone at the front desk, as no one answered the phone. There was no way to call from our room, so I had to call from my cell phone to attempt, unsuccessfully, to reach the front desk.We were charged a pricy resort fee which included access to the pool. No time slots were available that worked for us, so never used this amenity despite being charged for the experience. There were daily delays in coffee being prepared and limited places to drink or wait for the coffee to be made. Coffee is by a large pot which ran out quickly each day of our trip.Apparently, they do not do daily housekeeping, but they did not let us know that when we checked in. This lack of room daily cleaning was an issue as there is only one hook for wet towels.The worst experience was on our last day. There was an exceptionally rude employee washing the sidewalk as I exited and entered the hotel. He continued to spray water despite myself and other hotel guests passing his "work" station. This gentleman was so dismissive of my concerns walking by him as I entered and exited the main lobby. He actually told me when I said I was concerned about slipping as he continued to wash the sidewalk that I should have better balance. Shocking!!

Superb

Liked: The pool is fantastic.

Exceptional

Exceptional

Liked: The pool was amazing!

Exceptional