Mat-Su Resort Guest Reviews
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Carolyn Sun, 19 June 2022
Very good
Jill Tue, 7 June 2022
Disappointing
Liked: The location was perfect with great view of the lake.Nice size room.
Disliked: Check in was underwhelming, staff were not interested and did not provide information unless asked.The bathroom was tiny and cramped whereas the room was spacious.Bed was very soft and the sheets didn't fit the bed so slipped around at night.Towels were a little rough.This was an expensive room and was not worth it.Noisy at night with people outside making noise until late not thinking of others.Went to check out but reception locked and note to leave keys in room. I had wanted to tell them that the ice box in room needed attention as a previous guest had left frozen food behind. This meant the fridge had not been checked between guests.
Thad Mon, 2 May 2022
Superb
Zenia Mon, 18 April 2022
Superb
Dahlia Fri, 18 February 2022
You call this a resort?!
Liked: The only good thing about this stay is the bed was comfortable.
Disliked: This is NOT a resort, it is a no-name motel at best, a motel without even a continental breakfast. There are ZERO amenities besides wifi, the restaurant that?s attached isn?t open most of the time, so breakfast is out of the question, and there are no staff around ever to call if you are having a problem. The towels were yellow tinged and smelled like dog pee! Couldn?t call anyone to get new towels. The room had a smell of cigarettes they tried covering up with a plug in, I left smelling like cigarettes. This is NOT worth your money!
Alexandra Wed, 5 January 2022
Disappointing
Liked: The staff was very friendly!
Disliked: The sink was clogged, the bathroom door will not shut. The room smelled of mold. The room was absolutely filthy from dust and debris. I just can?t get over the smell. The television didn?t work we had to call in a work order. When checking out no one was present to clear us. For 500 dollars we expected way more. The duvet cover was also not there which is unsanitary. Over all this was a horrible Experience the staff was very friendly but they could work a lot better and how they actually run the rooms and clean. Beautiful place But lack on the restaurant service.
Thad Mon, 20 December 2021
Superb
Noelle Sun, 21 November 2021
Exceptional
Charles Thu, 4 November 2021
Very good
Melissa Sun, 31 October 2021
Exceptional