Matrix Hotel Guest Reviews
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Anita Sun, 29 June 2025
Great staff and location. Definitely...
Liked: Staff were very friendly. The gym was excellent. Quiet and the room was quite large. The bed wasn’t as comfy as I would have liked. I could feel the springs after laying on the bed for awhile even though there was a mattress topper.
Lynn Sun, 29 June 2025
Exceptional
Anonymous Mon, 23 June 2025
Exceptional
Lucy Sun, 22 June 2025
Expect excellent service and comfortable...
Liked: Spacious rooms , clean and well equipped. Friendly and helpful staff, particularly receptionist Nicole. Would recommend the Matrix as a good place to stay in Downtown Edmonton.
Disliked: Some of Downtown Edmonton is run down but the hotel itself is good quality.
Eric Thu, 19 June 2025
It went smoothly :)
Liked: They were great!
Bailey Tue, 17 June 2025
Underwhelming
Disliked: For the price you paid the beds were super uncomfortable. The paying for parking was a little bit expensive.
Robert Mon, 16 June 2025
Exceptional
Liked: Beautiful modern spacious, very comfortable, excellent location.We shall call this home whenever we are in. Edmonton
Mary Mon, 16 June 2025
Beautiful hotel, poor staff services.
Liked: The hotel and suite were beautiful.
Disliked: I was billed a higher amount than what the Booking.com rate was listed as. I was also billed a higher rate than what I was quoted for an upgrade. I have been trying for almost a week now to get my invoice corrected and I keep getting passed the buck.
Gord Mon, 16 June 2025
Exceptional
Chris Wed, 11 June 2025
Superb