Amazing place to stay. I...

Liked: I absolutely loved everything. This was an amzing place to stay. My first and only time that ive stayed here. And its already one of my top 3 favorite hotels in edmonton. I got it on sale through booking.com for about $150 with the taxes. The hotel was worth way more. Its a 4 star in my opinion. The rooms were very updated....one of the nicest ive seen. Very very very clean..... The staff were extreamely friendly...AND accomodating. Most of the time expensive hotels....DONT have complimentary breakfast. But They had a great complimentary breakfast. Ive had better.....but regardless....i have no complaints what so ever..... 'coast edmonton plaza' downtown - has one of the best breakfasts ive seen....but theres a small charge for it. The matrix gives it for free. The matrix had a wine and cheese taster too! It was delicious! It was all free to all hotels guests!! One of the best hotels ive stayed at. Their lobby..... Is BEAUTIFUL. Location...is awesome. Starbucks next door :)
Disliked: Menu for the restraunt needs improvement and staff are not exactly personable. They need to smile more. Seriously......... Its a beautiful place to eat..... And Im sure their food would have been delicious....but the menu NEEDS to have some sort of steak option. Even just one. ALL restraunts of that magnitude have steak options. Its probablly the most saught after dinner meal.....Unfortunately because of that... i had to walk to a fine dining restraunt down the street. The hotel recommended it....it was called 'The Marc'.... I believe its french. And WORTH EVERY DIME that i payed. I felt like i was family and the food was GREAT!

Good

Good hotel, would recommend and...

Liked: Everything was ready for us. Staff were friendly, accommodating, helped us with our bags, and overall a good stay. Breakfast was delicious and included in our stay.
Disliked: Location was not ideal and parking was a hassle.

Exceptional

Exceptional

Good

Liked: Good value, good breakfast, bed was comfortable.
Disliked: Hotel is dated... could use an update. Walls are paper thin.

Disappointing

Pleasant

Liked: Bed and pillows were very comfy. Room was clean.
Disliked: The barn door on bathroom.... no privacy! And we were woken up at 5am to what sounded like somebody dropping bowling balls in room above us.

Superb