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AustraliaMatilde Lifestyle Hotel Guest Reviews
Overall Average Score:
Excellent (4.45 out of 5)
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Duncan Tue, 29 July 2025
Very good
Francesco Sat, 28 June 2025
Fantastic..woukd definitely go back k
Liked: Great hotel.. and staff were excellent and grat fun..breakfast was great and the view from.the restaurant made it even beter
Disliked: Pool area was very nice but would clean up the slavs and remove the grasses
Garry Sat, 21 June 2025
Very good
Liked: Inside was wonderful. Outside was scary Anna was Excellent.
Disliked: Entrance. Scary ally
Smapbon Tue, 10 June 2025
Exceptional
Liked: We had a great stay at this hotel. The rooms are very big, spotlessly clean, and well-maintained. The staff was incredibly nice and helpful throughout our stay, always ready to assist with a smile.Breakfast was good – fresh and tasty – though it was the same selection every morning. It would have been a nice touch to see some variation day by day, but overall it was satisfying.I did see some reviews mentioning the need to insert a 10-cent coin to use the elevator. This is true, but it's not a major issue. It only applies during weekdays. You can simply ask for a 10-cent coin at the hotel reception or the office downstairs, and they will gladly give you one. Alternatively, you can use the stairs – the reception is on the first floor, so it's very manageable. During evenings and weekends, the elevator was free to use while we were there.Overall, a very pleasant experience and a hotel I would definitely recommend!
Disliked: -
Sidra Sun, 25 May 2025
Very good
Liked: The staff is very attentive and kind. The room was very comfortable.
Disliked: Was difficult to find
Anonymous Sat, 5 April 2025
Exceptional
Liked: Very nice place to stay in Napoli. Very good breakfast.
Jack Mon, 9 December 2024
Superb
Luminita Fri, 22 November 2024
Exceptional
Liked: Breakfast-tasty. Location-amazing
Desmond Sat, 16 November 2024
Superb
Alfred Mon, 11 November 2024
Bad
Liked: Location
Disliked: The room is too small.Entrance below all expectations, not even signs for hotel, only small button on intercom. Inside the room is nothing, no phone, no toiletries, and no even shampoo. Be prepared to take everything with you. When I booked through Booking.com and got confirmation, it was clear 2 rooms for 4 people ,but when I came to the hotel, they said it's booked for only 1 person in a room. What a surprise, and first, they asked for extra charge in no friendly manner. After a long dispute with reception, we got our rooms and lived disputes for management . It's not a pleasant situation when you come to a 4-star hotel. Will not recommend it to anyone .
