Perfect

Exceptional

always a "home from home"

always a "home from home"

It was very comfortable, staff were excellent and we had a really good stay

Liked: The bedroom was comfortable and had everything we needed. The bathroom was exceptional; the underfloor heating very cosy and the whole room was spotlessly clean. We were really happy with the facilities. The staff were really helpful and friendly with all our questions, and at breakfast each morning we were served promptly and with friendliness. We also had a beautiful view of the river Dee from our window which we loved. We cant fault the comfort and service at this hotel and feel it was well worth the money.
Disliked: The only complaint we have is that on the Saturday night after a wedding at the hotel; we were woken up at 1am by a very drunk guest banging loudly on the door of the room next to us for quite a few minutes. I dont honestly know how the staff could mitigate this but it spoiled the night unfortunately

Great stay

Liked: The staff were very accommodating and welcoming. The hotel was clean and very comfortable. Breakfast also was really great, and we had it delivered via room service - it was a very speedy service and the food arrived still nice and warm. Plenty of car park space as well.
Disliked: The path to the car park and reception is a little bumpy with a few holes which are a little deep and could be an issue for tyres.

Good

It was very comfortable, staff...

Liked: The bedroom was comfortable and had everything we needed. The bathroom was exceptional; the underfloor heating very cosy and the whole room was spotlessly clean. We were really happy with the facilities. The staff were really helpful and friendly with all our questions, and at breakfast each morning we were served promptly and with friendliness. We also had a beautiful view of the river Dee from our window which we loved. We can’t fault the comfort and service at this hotel and feel it was well worth the money.
Disliked: The only complaint we have is that on the Saturday night after a wedding at the hotel; we were woken up at 1am by a very drunk guest banging loudly on the door of the room next to us for quite a few minutes. I don’t honestly know how the staff could mitigate this but it spoiled the night unfortunately

Great stay

Liked: The staff were very accommodating and welcoming. The hotel was clean and very comfortable. Breakfast also was really great, and we had it delivered via room service - it was a very speedy service and the food arrived still nice and warm. Plenty of car park space as well.
Disliked: The path to the car park and reception is a little bumpy with a few holes which are a little deep and could be an issue for tyres.