Good

Exceptional

Exceptional

Liked: Good location, walking distance to many things, nice views ... staff was awesome, on site restaurant was very good!

Good.

Liked: The rooms were very spacious and most of the staff was super friendly.
Disliked: The room was never cleaned unless we asked. We were also hounded multiple times about participating in a 90-minute informational session. We said ?no? upfront and we?re getting phone calls about it throughout our trip. We even received 2 phone calls to our room after we were sleeping.

PERFECTION

Liked: They staff were all so kind. The room was immaculate. We will definitely stay again.
Disliked: Just wish we had realized you can take the Symphony Tower elevator at all hours instead of walking up the hill, but that was on us not the staff.

Good

Disliked: We checked out a day early but still got charged for all the days we had reservations for.

Superb

Liked: The staff members were all excellent!
Disliked: The elevators were not working when we checked in but we understand that happens. A young staff person took our bag without hestitating for a second and carried it up 6 flights with a smile. That was impressive. Wish I had her name.

Very good

Good