Very good

Alrite but disappointed

Liked: Nothing
Disliked: I made reservation with tub and my room didnt come with tub. My room was given to someone else. So i wont be returning to your hotel. You guys paid my parking to offset your mistake which was appreciated but didnt really give a damn about my request. I could tell that the people working that day didnt really care because they took to long to come from the back to discuss it. Gotta learn to do better and treat all customer equally.

Favorite place to stay in...

Liked: Have stayed here many times and absolutely love it here! Super clean, lobby smells great. Beds are comfy, rooms are spacious, very friendly and helpful staff! Free wifi. Short uber ride to the main area of Gaslamp, or you can walk...really not that far.
Disliked: Had to pay $20 for parking on the way out of the structure after I had already paid for parking. Accidentally turned in the purple garage key with my room keys when I checked out. Called the hotel and they credited my account...easy fix! Just be careful when leaving to make sure if you self park that you have the garage key card with you so you don't get charged again if you already paid.

Exceptional

Very nice hotel. Again I'm...

Liked: Everything was good except the parking fee at the hotel. I find that fee unnecessary
Disliked: The parking fee blows

Very convenient location: walkable to...

Liked: Clean, comfortable room.
Disliked: No stir sticks for coffee in room.

Superb

Liked: Modern look and comfortability of room.
Disliked: Parking garage is not easy getting in and out of. Location of parking garage is a little tricky trying to find.

Exceptional

Exceptional