Marriott Syracuse Downtown

Our reservation was mixed up but we are very thankful that the hotel staff went out of their way to make sure we had a room for the night. The room was clean.

Liked: It is clean.
Disliked: Breakfast @ the restaurant was not very good but was very costly.

The staff were excellent. Had to switch my reservation and it was no problem. Clean rooms and a good view. Highly recommend.

Liked: Very courteous and prompt.
Disliked: None.

Exceptional

Superb

Great stay

Liked: Clean and very professional.
Disliked: They didn’t have any wash cloths

Exceptional

Good

Very nice building with beautiful...

Liked: Very nice historical building, great restaurants, super nice staff, rooms are remodelled and comfortable!

Exceptional

Very good

We were visiting relatives in...

Liked: It is great to see classic old hotels in New York State being brought back to glory. The old Hotel Syracuse, now the Marriott Syracuse Downtown, is a great example (along with hotels in Albany, Buffalo, and Utica), While this renaissance was the primary reason we loved the hotel, everything about out stay was fine. The room was large, clean and comfortable. The staff was friendly and helpful. We only used the restaurant for breakfast, but that was pleasant.
Disliked: The downtown area was clean and well maintained, and appeared very safe. But the revival needs to continue to bring more life to the surrounding area.