The staff were excellent. Had to switch my reservation and it was no problem. Clean rooms and a good view. Highly recommend.

Liked: Very courteous and prompt.
Disliked: None.

Superb

Great hotel, excellent staff and...

Liked: Amazing hotel in a beautifull historic building. Great lobby area. Gorgeous ballrooms for receptions. The lifts are fast. Well located to visit the center of Syracuse. At a walking distance from restaurants, museums and theaters. Beautiful, moderm and comfortable rooms. Good breakfast in a nice dinning room. Very nice pub on site. Frendly and attentioned staff. Wifi worked fine.
Disliked: The ventilation vent located at the head of the bed. The location of the TV, thought the room was spacious. Furniture is new and beautiful but the closet is small and you have to open both doors to be able to open the drawers.

Disappointing

Disliked: They had the AC next to our bed we did not sleep all night !!!!!!

Good

Liked: Inside the hotel, decent and historical place. Room was comfortable and cozy
Disliked: Neighborhood didn?t seem like a safe place to walk around

Exceptional

Good

Exceptional

Liked: Very comfortable room. The bed was great & the pillows were perfect. It is in a good location for shows at the Oncenter.
Disliked: No fridge in the room

Date night in Syracuse...

Liked: The property has been recently renovated, and is absolutely beautiful. Our room was large, and well appointed.
Disliked: The speed of the elevators. No refrigerator in the room. The location is ok.

Exceptional