Marriott Syracuse Downtown Guest Reviews
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Colleen, Whitesboro, visiting Crouse Hinds Theater Mon, 26 November 2018
The staff were excellent. Had to switch my reservation and it was no problem. Clean rooms and a good view. Highly recommend.
Liked: Very courteous and prompt.
Disliked: None.
Mary Sat, 23 July 2022
We had a one night...
Liked: This is a lovely old hotel. It is well maintained and restored. I loved the old pictures through out the hotel public spaces. The room was very nice and the bed was very comfortable.
Diana Mon, 18 July 2022
Very good
Melissa Wed, 13 July 2022
Pretty convenient place to stay...
Liked: Bed and pillows were so comfortable
Disliked: I asked that something special be done for our anniversary but nothing happened. I asked the front desk after and they gave us champagne and free breakfast so that was nice.
Brenda Mon, 11 July 2022
It was great - just...
Liked: We were literally there overnight - did not spend much time in our room or on the hotel grounds at all, but the service was friendly, the room was clean, and it was great for our overnight stay!
Disliked: Nothing
Dane Sat, 9 July 2022
Exceptional
Nancy Tue, 28 June 2022
Superb
Linda Tue, 21 June 2022
Exceptional
Mcwain Tue, 21 June 2022
Good time was had!
Liked: Very clean and grand hotel!
Disliked: Our room TV did not work!
Richard Thu, 16 June 2022
Very good
Dale Tue, 7 June 2022
Nice hotel, needed a few...
Liked: The foyer looks great. The room is reasonably spacious and comfortable. Lifts were regular and involved only a minimal wait.
Disliked: The room was not serviced during the 5 days of my stay. Whilst there is a sign that says that New York law states that servcing only happens every 7 days, this is too long a period. There was no real conceirge to help with travel or general enquiries - rather we had to rely on the very busy front counter staff.