Marriott St. Louis Airport

never again

Liked: it was the most expensive hotel in the area by double and there was no fresh water, the AC didn't work. at 430 am there were trucks working in the back.
Disliked: it was the most expensive hotel in the area by double and there was no fresh water, the AC didn't work. at 430 am there were trucks working in the back.

This day was very disappointing...

Liked: I appreciated that the staff were courteous and professional. However, I was disappointed with other aspects of my stay. The accommodations, amenities, and overall experience did not meet my expectations. I’m providing this feedback in the hope it leads to being better in future
Disliked: The rooms were extremely small. The bathroom was super small. It wasn’t a high quality for Marriott.

excellent

Liked: everything
Disliked: n/a

Exceptional

Good

Liked: .
Disliked: I needed to print some documents and the business centers printer was out of ink and the staff would not put a new ink cartridge in it! Plus none of the printers worked at the check in desk! For $300/night the printers should work.

Very good

Some staff was extremely rude

Disliked: They didn't have the room that I booked then I had to purchase another room just to fit my family comfortable and they did nothing to make it easier for me.

Passable

Disliked: I've been charged twice, I have not received the invoice and the hotel is not responding to me after sending emails

Fine if you only want...

Liked: Proximity to airport. Great shuttle.
Disliked: Room was a dated dirty dump! I would have rated it 2.5-3* at best! Staff gave impression guests were a necessary evil and were an interruption in their social interaction with one another.