Great location; beautiful lobby; just remember which set of elevators to take to your room - not all elevators go to every floor.

Liked: Very nice welcome.
Disliked: Parking not included.

Staff was super helpful, but I wish we'd brought rolling suitcases because they won't let you use the luggage racks yourself. Getting to and from off site parking was confusing.

Disliked: The lobby is very noisy.

Liked: Easy access from Trolley station, Muni bus stops and F line as well as BART station. Walking distance to Union Square, lots of food options nearby. Gave them my Marriott Rewards number for free in-room internet. Got lucky upgrade to 29 floor corner room .
Disliked: Although I didn't drive, but the overnight parking is exorbitant at $70. No Room Service.

Liked: The location! Great shopping close by, as well as the trolley to take you to the wharf. Staff was so helpful. Great food in the hotel.

Liked: The layout of the room was very interesting. You enter into a foyer that really gives you a nice, spacious feel.
Disliked: About the only thing to find any fault with, is that the shampoo and conditioner amenities do not fit into the "soap cubbies" in the shower. So you have to put them on the bath ledge, then they just fall into the tub. Seems like a pretty easy fix.

Liked: Great location. Everything you need is nearby.
Disliked: I was charged for parking even though I did not bring a car. The staff removed the charge but between standing in line and speaking to different people I wasted about an hour attempting to resolve this frivolous charge.

Liked: The location is very good. The staff is very nice.
Disliked: The lobby is always crowded.

Liked: The bedding was very nice and comfortable.
Disliked: The paid parking for $35 was 2 blocks away from the hotel. They gave you 10 minutes to check in while you parked your car out front. There was no coffee in the room. The only breakfast yhat was available was for $28 ot $17.

Liked: Location was great, room was nice, nice lobby areas were appreciated since we had to spend so much time there!
Disliked: Found it ridiculous that wifi wasn't included in the room-free in the lobby only.Also have stayed in cheaper accomodation with breakfast included so wasn't overly impressed with value for money but SF is an expensive place so all in all our stay was fine.

Disliked: Parking was 70.00 a dayðŸË?ž

Liked: Location, staff, amenities, the view
Disliked: N/a