Superb

Superb

Great stay

Liked: Everything was amazing and convenient
Disliked: I have no complaints

Exceptional

Terrible experience

Liked: It was clean
Disliked: The staff was very rude and unprofessional. Bad communication and they also told us we would have a certain room when I called the front desk before the stay to confirm, and then said that the room we were supposed to be in was not available when we tried to check in. To make the situation even more ridiculous, as we were checking in another guest was trying to check in and the manager said that they were sorry but somehow his reservation was cancelled and they were booked. Even the way they spoke to him was appalling. Overall it was just a really terrible experience. Definitely will not be returning.

Exceptional

Good

Not so pleasant experience

Liked: The location of the hotel was great. They had a small fitness room on our floor that was really cool.
Disliked: Before I checked-in, I was confirmed to get a 2 twin bed room but I was just given a king size bed for 4 people. They said there were no more 2 twin bed rooms. On top of that, the bathtub was clogged after the first few showers. I reported it but no one came to fix it. We had to shower under a low level of dirty bath water for 2 nights. Also they tried to charge us for a parking fee but we never found parking in their small parking structure. The view outside was amazing.... just kidding the huge air conditioners were in the way of everything and we couldn?t even open the window half way. I wish I could get my money back because anywhere else would?ve been better than this

Exceptional