Name: Marriott Louisville East
Address: 1903 Embassy Square Boulevard, Louisville, KY
Telephone: (888) 428-0221
Rating: 4.25

Marriott Louisville East Guest Reviews

Overall Average Score:

Excellent (4.3 out of 5)

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Poor

Exceptional

Liked: Cleaniness
Disliked: Breakfast on Sunday the charging to room was out of order at buffet. Had to get money from atm and pay that charge also. Wasn’t told until after had food. Could have went out at a cheaper expense.

Beautiful hotel, fancy comfortable rooms!

Liked: The lobby is beautiful and the rooms were very fancy for the price! My family and I loved staying at this hotel. It was in a quiet area and was not too far from many of the things we wanted to do in Kentucky.
Disliked: Nothing negative to report, this was an excellent location and would 100% book it again in the future if we’re in the area.

Great

Liked: Concierge lounge is nice
Disliked: Shower pressure is too low

Horrible /waste of money

Liked: Nothing
Disliked: Unethical behavior of staff nasty behavior by night shift Guest service representative Andrew when asked to send water bottle he replied come downstairs and purchase the water.misleading information by Stephanie & Armarionie upon arrival and checking in the staff couldn't understand simple questions asked in English.when asked for free shuttle service to Churchill downs the girl gave me a private car service number which was out of service I was charged $400 to only pee in bathroom and sleep on bed there was no complementary items in the room bad smell noisy and loud sounds. Tv remote control was sticky to touch very dirty . I ll definitely not recommend Marriott to anyone. Not worth the money I spent.