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Marriott Jacksonville Downtown eeee - (855) 279-0668
Marriott Jacksonville Downtown, 245 Water Street, Jacksonville, FL -(855) 279-0668
Area: Downtown Jacksonville
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BOOK ONLINE OR CALL - (855) 279-0668
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (2316 Ratings)
1.1 miles from Jacksonville centre
BOOK ONLINE OR CALL - (855) 279-0668
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Hotel Description
Marriott Jacksonville Downtown Hotel is located just 2 minutes' walk from the Times-Union Center for the Performing Arts. The air-conditioned rooms offer a flat-screen TV work desk and private bathroom with a shower. Rooms are equipped with a Keurig® coffee machine and safety deposit box. WiFi is offered for free. A complimentary fitness center 24-hour front desk and concierge service are available for guests' convenience. A 24-hour business center and free newspapers are also provided. Juliette's Bistro serves modern American cuisine daily for breakfast lunch and dinner and offers themed meals on select days. Guests can savor a morning cup of coffee at the on-site coffee bar and visit on-site JBar for a light snack or evening libation. Jacksonville Landing with shopping nightlife and events is 3 minutes' walk from the Omni. EverBank Field is 2.5 mi away while Jacksonville Zoo and Gardens is 12 minutes' drive from the property. The Museum of Science and History is 1.2 mi away from the hotel.

Check-in time: 16:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` outdoor pool
` kitchenware
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Soundproof rooms available
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

Marriott Jacksonville Downtown Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

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3

Pleasant - 3 out of 5

Joseph P, Savannah, visiting Prime Osborn Convention Center Fri, 10 March 2023

The hotel is in a great location, convenient to downtown. The Prime Osborn Convention Center is located across the street. Parking is located in front of the hotel. The only negative was we were charged twice; my advice would be pay at the hotel.

Liked: The hotel was very nice.
Disliked: We were charged for the room twice; paid online, then charged at the desk.

3

Pleasant - 3 out of 5

J, Valdosta, visiting Jacoby Symphony Hall Sun, 30 January 2022

This hotel was convenient to the Symphony Hall. There are not many restaurants nearby. Juliette's restaurant is expensive for the service you receive.

Liked: The front desk staff were very helpful.
Disliked: We checked in and were assigned a room that smelled of pipe/cigar smoke. Called the front desk and got reassigned.

5

Exceptional - 5 out of 5

Bruce, Ormond Beach, visiting Daily's Place Amphitheater Mon, 3 July 2017

Great rooms; excellent staff and good room service.

Liked: Everything except the hotel restaurant.
Disliked: Julliettes.

3

Pleasant - 3 out of 5

David H, Palm Coast FL Fri, 28 October 2011

The mattress on our bed was so uncomfortable that my wife could hardly walk the next day. We came for the Race for the Cure but could not participate because of her aches and pains.

Liked: Valet Service
Disliked: Mattress

5

Exceptional - 5 out of 5

Judith Sat, 20 July 2024

Exceptional

5

Exceptional - 5 out of 5

Conover Sat, 20 July 2024

PERFECT little "get away" surprise...

Liked: Elevator keys Cleanliness Customer service Food and hospitalityScooters across the street Restaurants near by
Disliked: N/A

5

Exceptional - 5 out of 5

Jasmine Fri, 19 July 2024

Exceptional

5

Exceptional - 5 out of 5

Kim Mon, 8 July 2024

Exceptional

3

Pleasant - 3 out of 5

Barbara Mon, 8 July 2024

I liked the location.

Liked: Service
Disliked: My room was not clean to my expectations. There was a odor in the carpet. The linen appeared to have not been changed. No towels replaced.

3

Pleasant - 3 out of 5

Jeneen Sat, 6 July 2024

Pleasant

3.5

Good - 3.5 out of 5

Christie Sat, 6 July 2024

If we wanted to stay...

Liked: Close to the river for the fireworks display.
Disliked: The restaurant was closed. However, they did serve full menu in the bar/lounge area, but the seating wasn’t as comfortable for eating a full meal as a regular table would have been. Also the cost of the meal for two people ended up being as much as our room charge for the night and we did not order any beverages other than tap water. The food was good; just very expensive.The furnishings are old and tired, but it looks like they are planning to update them, as there were design boards set up in the lobby.

2

Disappointing - 2 out of 5

Michelle Sat, 6 July 2024

Great to stay somewhere we...

Liked: Didn't eat breakfast at the hotel
Disliked: We were on the 16th floor and the roof/sprinkler system started leaking through the light fixture in the ceiling/huge puddle of water in the center of hallway was unpassable for over an hour .Parking is impossible,valet is 30.00,regular parking 20 00 and other garages 15.00 And if you leave and come right back have to pay again!!! Insane!Breakfast is too expensive after paying for parking and walking long distance to get back to hotel wading through homeless Hallways were extremely hot

4.5

Wonderful - 4.5 out of 5

Beverly Wed, 3 July 2024

Would appreciate self parking option...

Liked: on site restaurant which I visited 3 times
Disliked: valet parking only despite a parking garage less than 100 feet near the hotel

5

Exceptional - 5 out of 5

Cathy Wed, 26 June 2024

Marriott is 1st Choice

Liked: I've stayed several times and the staff is always helpful but Juanye was exceptional. He went out of his way to go above and beyond to assist me with a situation that could have been a crisis. Instead his swift attention helped make my stay even better.
Disliked: Nothing

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Marriott Jacksonville Downtown 245 Water Street, Jacksonville, FL