The hotel is in a great location, convenient to downtown. The Prime Osborn Convention Center is located across the street. Parking is located in front of the hotel. The only negative was we were charged twice; my advice would be pay at the hotel.

Liked: The hotel was very nice.
Disliked: We were charged for the room twice; paid online, then charged at the desk.

This hotel was convenient to the Symphony Hall. There are not many restaurants nearby. Juliette's restaurant is expensive for the service you receive.

Liked: The front desk staff were very helpful.
Disliked: We checked in and were assigned a room that smelled of pipe/cigar smoke. Called the front desk and got reassigned.

Great rooms; excellent staff and good room service.

Liked: Everything except the hotel restaurant.
Disliked: Julliettes.

The mattress on our bed was so uncomfortable that my wife could hardly walk the next day. We came for the Race for the Cure but could not participate because of her aches and pains.

Liked: Valet Service
Disliked: Mattress

Good

i never expected the hotel...

Liked: nothing
Disliked: everything

Avoid this property was left...

Liked: Julliet's restaurant, food quality was excellent and personnel very well mannered and trained.
Disliked: Room was humid even with the AC at 68F. I clothes were always humid. Totally outdated room, coffee machine was dirty, bathrobe was missing the belt. Elevators were worn, smelly and dirty. Book a Riverfront room and I had a massive office building in front of me and the river could be seen at the end of window frame between 2 buildings. $250 a night is absolutely ridiculous for such a hotel. Self parking garage was $20 and my car was opened during the night by crooks, nothing got stolen because I leave nothing in my car. The valet folks told me it was very common happening to out of state cars or luxury cars.

GREAT

Liked: Location was perfect
Disliked: They weren't able to put us side by side.

Exceptional

Superb

Liked: Staff was very nice. Good food.
Disliked: Only negative thing I could say is the shower could be updated.

Stay elsewhere- 2 star.

Liked: Location
Disliked: The front entrance was less than a two star. The room smelled so bad I couldn't breathe. We paid for breakfast and did not get the breakfast vouchers.

Exceptional

Exceptional