Marriott East Lansing at University Place Guest Reviews
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|0.4 miles from East Lansing centre|
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Di Sun, 10 October 2021
Disliked: I was promised a room with a king bed but they gave me a room with two full beds. The promised sofa bed was not there as well. The room was not cleaned after my first day, the towels and shampoos are not replaced by new ones. The internet was poor, depite it is free, it does not work for my phone.
Pauline Sat, 25 September 2021
Very convenient hotel
Liked: This hotel has a very convenient location, close to MSU and right on Grand River street which has most of the shops.It is a walking distance from the university and everything beside.
Disliked: Paying for the parking which should be free!
Rene Thu, 23 September 2021
Gloria Thu, 23 September 2021
Cyn Tue, 14 September 2021
Great MSU location
Liked: location, clean, nice size bathroom
Disliked: slow to post BonVoy points.
Jason Thu, 9 September 2021
Ashley Sun, 5 September 2021
Marriott and Booking.coms false advertising...
Liked: Booking.com falsey advertised this booking as a King room with balcony. Andy, from Marriott laughed in my face and told me "a room with a balcony would be FAR more than i paid (i paid $420 for TWO nights) and that i was more than welcome to up and check out but theyll charge me anyways"THE ROOM DOESNT EVEN HAVE A FRIDGE! let alone a balcony, and the "air conditioning" CLUNKED and slammed all night long waking me up everytimr it turned on or off. would NOT reccommend at all. this place falsely advertises and does NOT honor their reservations correctly.
Disliked: staff was awful, room was terrible, musty and small, not at all worth the money
April Sun, 22 August 2021
Liked: Convenient to shops, restaurants and very comfortable and nice.
Disliked: Free parking
David Tue, 17 August 2021
Radonna Mon, 2 August 2021
Not the happiest stay I've...
Liked: The rooms were clean and comfortable - the staff was pleasant.
Disliked: Unexpected pop-up costs. I chose this hotel due to it being mid-priced. During my stay, it seemed like many other charges kept popping up. Parking charges added were more than if I had just paid separately and why would you have to pay for WiFi these days?!? In the end, you'll pay $20+ more each day than expected.I was sent an email asking if I would refer others to the hotel - I answered honestly and received a curt message back from the GM explaining why they believed their unexpected charges were fair.