Overall had an excellent time. Loved how the pool was on the top floor with an outside balcony. I've never been to a hotel with such amazing, friendly service. Awesome job! Was not too happy with the 9p.m. noise complaint as there were only 2 of us in the room and I did not think we were loud at all, nor did the staff that came to the door. But we did tune it down (to basically whispering, literally) and did not let them ruin our time :)

Liked: Service was beyond excellent!
Disliked: Found a floss stick in our room, but other than that, the room was clean.

Exceptional

Good

Exceptional

Exceptional

Exceptional

It was a clean hotel...

Liked: The hotel and the staff were very nice. The room was clean. The parking was convenient.
Disliked: Too expensive! Fees fees and more fees! The location was a little too busy. The traffic when coming in and out of the garage was a little difficult.,but that?s the city. Then all the homeless people sleeping next to the building made us a little uncomfortable to go out the side entrance especially at night.

Very enjoyable, completely satisfied

Liked: Amazing room, cleanliness, accommodated our early arrival request, Great location if you are attending the Elgin Theatre or downtown shopping

Superb

Liked: Great location !
Disliked: The refrigerator was dirty so I question the level of cleanliness

Exceptional

Liked: Fantastic location in downtown Toronto