Marmalade

Very poor

Liked: N/A
Disliked: I thought it was a very expensive hotel in comparison with similar accommodation in the area, I regret booking this hotel

Way overpriced for what you...

Liked: Upon check in, the individuals at the front desk were incredibly kind and helpful! We had a fun time talking and interacting with them. They offered a great experience! The room was small but clean and had a nice view. The shower was a struggle with water pressure and warm water.
Disliked: I would definitely avoid eating at any of the restaurants at this location. We had dinner reservations at Dulse & Brose and it was not a good experience for food or service! The breakfast at the hotel in the morning was equal to our dinner for food and service. On a different note, we stayed in the Oban Perle hotel which is under this same owner and had a wonderful breakfast experience for food and service!

Great stay

Liked: Room was great
Disliked: I reserved the sauna and it wasn’t ready at the scheduled time

It was fine.peobably woulsnt stay...

Liked: I liked the location.
Disliked: I thought it wasn’t kept up that well. I remembered it being nicer the last time I visited. It was very expensive for what it was. I did not think the food was good at all. Has the filet. Vwry overcooked and tough. Disappointed.

Very relaxing

Liked: Contemporary design.Very comfortable bed and room. Lots if parking.Great location
Disliked: Pricey

I am sorry to say...

Liked: Location , the room is facing greenery and room is tastefully done
Disliked: 1) first night, there was sudden false fire alarm, which disturbed our sleep, and the stuff did not explain or give some gesture at breakfast.. I think for such an high end hotel, they can do better2) the shower water is not hot, it seems that first person use , the water is hot; bust for second person to use, the water temperature can be increased ; for such expensive hotel, I would expect to have good shower experience3) at breakfast, the waitress gave us a menu but inside is empty

Two star hotel at a...

Liked: Good location, nice rooms, good restaurant experience for dinner/first mornings breakfast
Disliked: Borderline rudeness of the woman who checked us in, no elevators, nobody to help with bags, rooms were not cleaned (not even a towel and water refresh), bad second morning breakfast experience. This is not a cheap hotel. For £450 per night, I do not think it is unreasonable to expect help with your bags or to have your room cleaned without having to specially request.

Facilities not sufficient for the...

Liked: Nice view from our room. Staff friendly
Disliked: Poor value for money. Restaurant either not open or booked with outside guests. Only told out their sister hotel restaurant on the last day.

ZERO STAFF PRESENT - DONT...

Liked: Excellent breakfast, nice facilities
Disliked: Staff was non existent. After waiting 15 minutes for a table, one staff member appeared at breakfast on Easter morning and apologized several times stating that they were short staffed. We had two superior double rooms, both at the same price. One was very noticeably smaller with no view. I repeatedly called the front desk throughout the day to make reservations for dinner and to address several issues in our room and received no answer. No one was ever there. I then emailed the front desk and never received a response. When we went to check out, no one was at the desk. I finally found Willie at the desk our last night there and let him know that our internet, tv nor hair dryer worked in our room. He assured me that he would send someone up to fix it. Went back to my room. No one ever came. Went back to the front desk and Willie was not there. Found him in the lounge drinking with other guests. Was once again told that he would come up and fix the issues. Never did. This is completely unacceptable to pay $550 a night for a room that only has plug ins on one side of the bed, no mini fridge, extremely poor lighting in the bathroom, poor water pressure, took shower ten minutes each time for the water to get hot, no working tv or hair dryer and restaurant being closed at night due to staffing issues. This has the potential to be a nice accommodation albeit not for $550 a night. It’s appalling to email, repeatedly call and then go in person to the only staff member you can find only to have your issues completely ignored while they drink in the lounge. Let me add that I did call the front desk while in view of the desk only to see Willie watching videos on his phone and ignoring the ringing phone.