Name: Marmalade
Address: Home Farm Road, Portree
Telephone: 0745 127 3975
Rating: 4.5

Unbelievably overpriced. Average at best.

Liked: Dining room staff worked their arse off.
Disliked: No attention to detail. Nobody seems to care. Rubbish blowing around. Dirty tables. Seriously understaffed.

Very poor, over priced

Liked: Location
Disliked: Massively overpriced, music blaring in kitchen below room 7 from 6.30am. Friends had ordered surprise bottle and gifts for our arrival and they forgot. Delivered it at 9.30pm when we had already had to go to town for a drink.

Uncomfortable, expensive and disappointing

Liked: View from bedroom window evening food good
Disliked: Unprofessional reception, chaotic breakfast, no lift, unwelcoming atmosphere, shabby exterior, grossly overpriced, position not suitable for those with compromised minds bility. Would not return or recommend.

Very good

Liked: The staff was extremely friendly and helpful — at check in, breakfast and beyond!

Clean and comfortable

Liked: Clean, close to town.

Smelly room - impossible to...

Liked: The location was good however the room was smelly and unbearable. We had to move to another hotel at 10:30 PM in the night.
Disliked: The room was so smelly we couldn't stay there for the night. After spending 3 hours in the lobby area waiting for the staff to handle the situation, it didn't work out and then we were shifted to another hotel at 10:30 PM. It was really disappointing to get such facilities after booking one of the premium hotels in Portree. The delay meant we couldn't spend our time in Portree as planned and had to cut down on some attractions in Isle of Skye the next day due to the fatigue caused by the transfer late at night. Even after all this, the hotel has not yet provided any compensation for the issues even though we were promised it will be sorted by next morning (18 June). One of the worst experiences of my life and would definitely not suggest this hotel to anyone.

Disappointed. Was really looking forward...

Liked: Lovely rooms and building. Good feel about it
Disliked: The shower has no pressure and was difficult in get in and out of. Curtains looked lovely but weren’t practical at keeping light out. Service was poor, didn’t feel like there was a lack of staff but rather a lack of training and organisation. Waiting 45 mins for breakfast was too long

First and last time

Liked: Room standard was good. Outside areas run down and in need of maintenance
Disliked: Was not worth £500

Very poor

Liked: N/A
Disliked: I thought it was a very expensive hotel in comparison with similar accommodation in the area, I regret booking this hotel

Way overpriced for what you...

Liked: Upon check in, the individuals at the front desk were incredibly kind and helpful! We had a fun time talking and interacting with them. They offered a great experience! The room was small but clean and had a nice view. The shower was a struggle with water pressure and warm water.
Disliked: I would definitely avoid eating at any of the restaurants at this location. We had dinner reservations at Dulse & Brose and it was not a good experience for food or service! The breakfast at the hotel in the morning was equal to our dinner for food and service. On a different note, we stayed in the Oban Perle hotel which is under this same owner and had a wonderful breakfast experience for food and service!