One of the best hotels...

Liked: The hotel lived up to its excellent reputation. Our room was very comfortable and well appointed, no mean feat given the age of the building. The staff were lovely, we were made very welcome, and the breakfast was great. We liked everything about it and hope to return.
Disliked: We’ve tried and can’t think of anything to criticise.

Superb

Liked: The staff were very helpful and when I mentioned it was our wedding anniversary they organised a bottle of prosecco in our room. The bed was comfortable and room nice. Good breakfast. 10%off various restaurants for dinner was great!

Super bad! Will cheat you...

Liked: I have never stayed in such a bad hotel! ! ! Don't come! ! ! Otherwise you will be cheated out of your money! First of all, the actual hotel room does not match the online picture at all! Counterfeit and deceive customers! The room we were given was not the type of room we booked. The result of fixing the price is cheap! And the clerk said that breakfast is only available at 8 o'clock? ! Such hilarious service! The environment was so bad that we couldn't check in, so we asked for a refund. The female employee with glasses who worked that day said she was sorry and promised us a refund. We didn't check in, so it was normal to ask for a refund. Finally, she said she had 5 days to go before leaving the hotel. Refund within 1 working day! As a result, he refused to admit it the next day! ! ! I am responsible for everything I said, and it is all true. It is really ridiculous that such a big brand hotel would lie if it was not this hotel. I have no other excessive demands! I just ask you to return the money immediately as you said in person! Can you make a fortune by defrauding customers of more than 100 pounds of room fees? ?
Disliked: Super bad! Will cheat you out of money! Don't choose this hotel!

Very good

Tired, run-down decor in the...

Liked: Breakfast was good
Disliked: The room (Room 1) was tired and shabby. It also faced the main road and was incredibly noisy, not least because there is a bus stop immediately outside the window. It also faces the evening sun so was incredibly hot. Overpriced for what it was. There are a lot of nice laces to stay in Marlborough - this isn't one of them.

Very good

Liked: Location, staff, recommendation for dinner.
Disliked: Top floor stairs last room. Long walk.

A lovely old Coaching House...

Excellent staff bedrooms need some...

Liked: Position
Disliked: No food apart from breakfast served

Great location for exploring

Liked: The staff were excellent and service was good. We stayed for two nights and found it was a very smoothly run B and B. Service was quick and efficient
Disliked: My only minor complaint was that the room, as it overlooked the road, was noisy. It was just above a bus stop which didn’t help. It was also quite warm in the room and the fan didn’t work. I did ask for a replacement but sadly it didn’t arrive. The parking was also a bit of an issue although understandable given the location