Very good

Liked: everything great. perfect place to visit Venice Beach, St. Monica Peer etc.
Disliked: small room.

Exceptional

Good

Exceptional

Liked: A small, old-times feeling, beautiful hotel right in the marina.
Disliked: For the price, breakfast should be included.

Exceptional

Enjoyed our stay immensely.

rooms are great but service...

Liked: the rooms are nice and the beds comfortable. the pool is great and the location nice to get away from the noise.
Disliked: we were extremely disappointed by the incompetence of the staff. after asking why our room was not cleaned we were informed that the rooms will only be cleaned upon request. after learning this, we requested our room to be cleaned. again it wasn’t cleaned because they had forgotten to put us on the list. we never received an apology or a decent explanation. we were simply waved of and told it is our responsibility. we specifically chose a nicer hotel to spend some quality vacation time. if I pay 300+$ per night for a hotel room, I expect a decent level of service. it shouldn’t be a guests responsibility to ensure that the room will be cleaned. furthermore we received a phone call at 10pm to reaffirm if we had booked a wake up call. which we didn’t. not only did this call wake up my 4 year old child, the lady from guest services literally hung up on me after I told her no we didn’t. no apology no explanation. again really disappointing service.

great location and pool.

Liked: the bed was very comfortable and location was great. the pool was lovely. I highly recommend the restaurant.
Disliked: the room had been cleaned but not completely got some time as there were dirty marks. I think they are short staff. I booked 2 rooms the same and asked for early check in. we got one early but it was a shoe box. the other was the size described.

Superb

Disliked: i ordered room service and the food was not very good. the chicken was a little pink and soft so it might have needed more cooking