Margaritaville Jacksonville Beach

Exceptional

Very good

Superb

Very good

Location is great. Get a...

Liked: Location. Balcony spacious suite
Disliked: Parking.

Margaritaville didn't impress! Jimmy Buffet...

Liked: Location........ coffee shop..........view of the beach.........that's about it.
Disliked: The actual hotel was nice. The open shower was definitely an issue with completely wetting the floor. (Huge slip hazard) and the sliding barn door for the bathroom was distasteful. The door kept coming off the tract not to mention it didn't lock. COME ON A BATHROOM SHOULD ALWAYS BE ABLE TO LOCK! The employees and the Valet were great except for this one employee who was working the morning of the 16th when we checked out. Her professionalism was horrible. She had a very bad attitude as if she was being bothered when we approached. I can't recall her name but she was a middle aged female with brown hair wearing a blue button up shirt. When I was standing in line patiently waiting to turn in my room keys she looked at me as if I was completely bothering her day. My daughter's had inadvertently left their travel blanket in the room after I was rudely addressed turning in the room key and my wife returned within 10 minutes and asked if she could retrieve our blanket. Again my wife mentioned how it seemed like she had asked the lady to move mountain or something. My wife couldn't recall the room we were in and had told her the wrong room number. Finally we just chose to abandon the kids blanket and just get the heck off the property as quickly as we could. Unfortunately this one day stop and go stay while on vacation has made it where we will never book a Margaritaville property again!! You all should seriously question whether that employee should still be working at your facility! I do know that you absolutely lost me and anyone in my family as a patron of your establishment again. I will be posting a review on TripAdvisor and Google as well

Our stay was great and...

Liked: The property was beautiful. I like the design and decor. Very welcoming environment! The staff were great especially the valets!
Disliked: The only thing that I didn’t like was that there wasn’t a microwave in the room and I didn’t know that I could have asked for one until a day before our stay was over.

Exceptional

Liked: I love the staff. They are exceptional. I love the room. It was extremely spacious and the view was exactly what we wanted. Waking up to the sunset was awesome. We will be back with our children soon.
Disliked: I didn't like the fact that I was charged the morning of checkout and I cash out instantly to make sure we were not charged to the room. We did not have anything at 7:39 from landsharks because it isn't even open that time of the morning. That was very upsetting

Exceptional