Mar Hall Golf & Spa Resort

Comfortable, relaxing and pleasant stay...

Liked: The castle like structure of the building and the feel of it. Dinner was lovely overlooking the golf course.
Disliked: Nothing!

Exceptional

Very good

A wonderful, relaxing getaway at...

Liked: The Mar Hall estate, with its historic buildings and, beautiful gardens with lovely for walks - the views of River Clyde and surroundings are so tranquil. Theres an 18 hole golf course. Newly built spa with indoor swimming pool and a well equipped gym. . Our room was lovely, a generous size, room 19. Huge comfortable bed, delightfully furnished. Breakfasts in the dining hall - great variety on offer, and well cooked and presented. Its a quality meal. . Fine dining restuarant in the evening too . Impressive Whiskey bar! Outside seating , patio front and back for drinks. Food is good, we had room service and restuarsnt dining. There's also casual dining, an Italian restuarant, even afternoon tea. The team 'concierge' are very helpful, knowledge of Scotlands historic local region , and will help plan your days out - very good indeed! Lastly there's plenty of free parking. All round, just brilliant. We'll worth a stay. We plan to return.
Disliked: I can't say I didnt like anything.. we stayed two nights, we had no complaints. In fact , we were very impressed.

Lied to about booking. and...

Liked: i liked the spa and the property decor.
Disliked: We had a bit of a nasty experience with the staff. We booked for 1 night initially. before dinner we went to the counter and asked if we could book a second night as we were enjoying the area. at the time the staff told me that i would need to check out in the morning and i could book another night in another room. simple room change was needed but they told me it would not be an issue to book a second night. the next morning i went to check out and book the second night and they proceeded to tell me that they were fully booked. this put an absolute damper on our plans for the day and we were forced to leave and find other accommodations. for a resort that claims this prestige, lying to customers is a veery bad look. we would not recommend this Place to our business partners or friends or family.

It doesn’t get much better...

Liked: Lovely historic property, gorgeous grounds, absolutely fantastic staff including 2 (2!!) concierges, both, conveniently, named Alan. Top notch service and food, one of my favorite hotels IN THE WORLD. I can’t wait to go back, and I heartily suggest that you book now before prices catch up with the level of comfort, quality and service on offer. It is a SCREAMING deal right now, as they have just re-opened after a major overhaul.
Disliked: Not one little thing. Well, it would have been nice to have fresh OJ for breakfast, but that’s just a little niggle.

Beautiful views , décor &...

Liked: Cooked avocado & poached eggs on sourdough was fabulous.Furniture downstairs was beautiful and comfortable as was decor.Swimming pool was lovely.Gym looked good but short of time.Enjoyed bar drink & chess board game
Disliked: The receptionist changed our booked room without our permission to a lesser room, because despite my request at booking for twin beds , was not done.Room did not have a/c !Woken up at 6am by v loud noisy birds…The room phone did not work despite calling reception a few times. Receptionist said she’d call us in 2 minutes with taxi information but didn’t.

Disappointed

Liked: Staff
Disliked: Lack of consideration for the infirm no bannisters on staircases inside or out Spa facilities broken no advanced warning even though it had been down for a while

Excellen

Liked: Stunning property in an amazing location.
Disliked: It’s just had a £20m upgrade but the finish in some areas needs attention such as the holes where old lighting was in the health suite, and patchy paint work and lacklustre plastering around sockets but that’s the contractors issue really and needs someone with a keen eye on the details to sort.