Mar Hall Golf & Spa Resort

Disappointed

Liked: Staff
Disliked: Lack of consideration for the infirm no bannisters on staircases inside or out Spa facilities broken no advanced warning even though it had been down for a while

Excellen

Liked: Stunning property in an amazing location.
Disliked: It’s just had a £20m upgrade but the finish in some areas needs attention such as the holes where old lighting was in the health suite, and patchy paint work and lacklustre plastering around sockets but that’s the contractors issue really and needs someone with a keen eye on the details to sort.

Exceptional

Stunning hotel. Staff all friendly...

Liked: Room was stunning. Bathrooms and shower amazing. Lovely food and breakfast.
Disliked: Nothing!

Very good

Good

Liked: The staff on site are charming and helpful. The garden is beautiful. The hotel and spa will be stunning when finished.
Disliked: The hotel wasn't finished - somewhat disappointing as I booked the room the day we were going as a surprise. The room I booked wasn't even finished.We were put in a room where they had painted the windows shut. We had no way of ventilating the room. There was no extractor fan in the bathroom. There wires hanging down in the corridor we stayed in. There were workmen outside the room in the corridor when I was taking on an online meeting.I called following our stay and was promised a phone call from the hotel director within 24 hours. A week on I still have not had a call back.

Exceptional

Beautiful

Liked: Staff amazing, warm and friendly. Beautiful decor. Fabulous room and amenities. Great pool. Stunning evening and breakfast meals. All round perfect.

Superb