Mantra Terrace Hotel

9 out of 10

Liked: very good as usual.
Disliked: When you check in please let me know when or what days you make the room included in the price

Very good

Liked: Great location
Disliked: Asked for superior room and the balcony only accommodate 1 person which was disappointing

Very good

Disappointing

Liked: Staff
Disliked: Room 104 had the smell of vomit in it

Pleasant

Comfortable

Disappointing

Disliked: Tiny room, smelly, not enough space for bags and hanging, low water pressure, soaps not filled in bathroom

Great value for your money...

Liked: The way they greet you when you arrive. It was such a great warm welcome.
Disliked: Shame the restaurant was not working due to covid.

Pleasant area and clean room

Disliked: Check in was late due to the cleaners not cleaning the rooms fast enough (could have been nice to be informed earlier so we avoided turning up thinking we could check in). We weren’t bothered but some people were grumpy. I felt for the staff though as it seemed like some were new.