Mansion Havre

Exceptional

Horrible

Liked: Honestly, it was very bad. It felt like a scam. The only acceptable thing was the location.
Disliked: The staff did not open the door for us, their phone number does not work, we tried calling like 50 times. Another person who was also staying there finally opened the door ( just a coincidence). The wifi did not work. The sheets were not very clean, the staff only replied via whats app. They barely gave us one roll of paper towel, the bathroom door did not close properly, the beds were not very steady. Overall horrible, I will not be using booking.com again it just feels like a scam overall. I will be requesting my money back for sure.

Exceptional

Exceptional

Liked: No se preocupe yo no tengo sms y no me contesta
Disliked: Ukulele chords for the interest rate on a car soon

We could never get into...

Not worth the place

Liked: Location was good. Close to the metrobus and walking distance from several restaurants and Zona Rosa.
Disliked: Attention from the front desk (never in the front desk). I never saw a person and when I tried to call they forced me to chat via Whatsapp and took around 40 minutes to get me access to the location while I was waiting at night in the street. The light in my room and hot water never worked in my room.

One costumer

Liked: The location is very convenient.
Disliked: Not enough cobijas in the room.

Disappointing

Disappointing

Liked: Location and price.
Disliked: The hotel and rooms are dated. Staff was not very present. Had to wait for staff to arrive and after not arriving, had to contact them through WhatsApp. The hotel needs to be fumigated. Saw big riach in reception and small reach in my room. The blinds did not close. They were old and missing slats. The plumbing needed repair. Water came out on floor and sinktop.