Manor Of Groves Hotel

ok

Liked: Location- parking
Disliked: Breakfast too long under heat lamps

We had a pleasant stay...

Liked: As mother of the bride I can say that the wedding itself went very well. Sarah the coordinator was great. the food was very good both at the wedding and the breakfasts. My coeliac friend was well looked after.The venue was lovely and staff were friendly. When we asked for the towel rail to be turned off, it was done shortly after.
Disliked: When we arrived the towel rail was very hot in 30 degree heat and the window was closed. This made our room unbearably hot.The reservation staff were friendly but did not seem to know the answer to many of our questions and it was quite chaotic. The air conditioner in our room broke and started fast dripping water on day 1 and inspite of our informing the staff , nothing was done. It dripped all night keeping us awake and we had to use all of our towels and glasses to try and catch it. also one of our guests Stacy Mann was overcharged by £20 for their room.

Low standard of hotel that...

Disliked: Breakfast was awful. Staff standing around talking whilst there were dirty plates next to clean plates and just a mess everywhere. Eggs hanging around for ages are not appealing!

Exceptional

Superb hotel for a mini...

Liked: The rooms were spotless. The staff at the desk & serving food and drinks were first class.

Great location, good gym with...

Liked: awesome gym, great staff and room
Disliked: nothing

Disappointing

Superb

Inadequate

Disliked: Shower did not workNo hot water in the bathroomLight flickering in the bathroomMentioned this to the hotel via complaint email. Took nearly a month to get a full response