Manoir de la Tour

Poor

It was great

Liked: The staff wa kind an hard working. Room was very clean
Disliked: na

It was disappointing and wasn’t...

Liked: It’s location. The bed was comfortable and clean.
Disliked: No place to hang up clothes or to lay out a suitcase. The level of cleanliness left something to be desired. The parking area wasn’t marked properly, so there was much confusion over that since other patrons were using the space designated for my wife and I. We were supposed to get an email notifying us of the codes for the door and we did not receive it. So when we arrived, we couldn’t get into the premises. I had to knock on a window to catch staff’s attention and they could not speak English. So I was at a disadvantage. There was a refrigerator, small unit, to be used as a side table at the bed. Not acceptable. The overall appearance of the room was shabby. Not reflective of pictures shown online.

Exceptional

Liked: I had great interactions with the staff and management team. I was impressed with their responsiveness and reasonable decision making.

Good

I would not stay here....

Liked: Room was clean and comfortable.
Disliked: Very dated, furniture was scratched, door knob on the floor, poor lighting and one sconce was broken. Both sconces had “dead” bulbs.No outside space as the photo indicated. Weird, the tv sits on the refrigerator.Most importantly,#1: our ac never turned on. We called and asked the receptionist to check it. There was a fan in the room. I took this as an indication that they knew the ac wasn’t working. Oh, and no screen in window.#2: The tub was clean but slippery and dangerous! It is high so you have to step into it. No bath mat inside the tub.#3: There are many steps to enter the building and photo does not show all of them. Not told about the side entrance until we found it 3 days into the stay.

Superb

Superb

Exceptional