Mandarin Oriental Miami Guest Reviews
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|1.0 miles from Miami centre|
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Anonymous Sun, 9 January 2022
Veni123 Fri, 7 January 2022
Mr. Tue, 4 January 2022
Olivia Mon, 3 January 2022
My Birthday stay was full...
Liked: I loved the beach area, the feeling of being on a different island secluded from main Miami. The staff were amazing.
Disliked: The private beach gets reserved for weddings, the beach was booked my entire stay I wish I knew that ahead of time or at booking.
Abiri Mon, 3 January 2022
Mark Sun, 2 January 2022
Romantic Weekend in Miami
Liked: The booking was exactly as requested. The staff were very courteous and helpful. Food service was delicious and the room was really nice. The view off the balcony from my room was incredibly beautiful.
Disliked: The hotel is pricey, but at the same time it's a high class hotel that does a good job making it worth it.
Denise Tue, 28 December 2021
Lucas Fri, 24 December 2021
If they fix the poor...
Disliked: The breakfast is not worthy of a 5 star hotel. They charge extra for tea in the breakfast. I don't like being nickled and dimed..
Nancy Tue, 21 December 2021
I would not stay here...
Liked: The room itself. The location. The bell personnel, the cleaning staff & the concierge.
Disliked: Despite the high cost of staying - I get that it?s probably in line with other properties here on Bricknell Key - they ?nickel & dime?. And for incidentals for one night, the charge on the credit card is $250. No hand lotion in the room. Had to request it & still to determine if there?s a cost for that. No coffee in the rooms & only 4 hrs in the morning in the lobby. The MO bar has the coffee in the morning & supposedly has a la carte breakfast items - but not single items like a Danish. No, it?s a ?basket of rolls? or nothing. OK nothing then. Desk staff are professional, but not in a good way. In a defensive, you are bothering me way. I know it?s a difficult job but a little eye contact would be appreciated.
Anonymous Sun, 19 December 2021
Liked: Nice location, good ameneties, friendly staff.
Disliked: In need of renovation.