Mama Chuy Hotel & Villas

Nice place :)

Liked: The common areas were good looking
Disliked: Some villas are so close from each other and could use some air conditioning or better ventilation

Exceptional

Liked: The staff provided exceptional support, readily assisting with any request, including procuring birthday cakes and retrieving forgotten items such as shoes from off-site events.

Good

Disliked: The windows need better cover the light in the morning butters very bright. Needs more towels out side shower and smalls towels for hands or face..

The place is beautiful villa...

Liked: The place was beautiful
Disliked: The first night the water stopped working and we where celebrating our 30 year anniversary when they finally got the water working the jacuzzi bath Jets didn’t work and I was walking from the pool barefoot to my room turn the lights on and almost stepped on a deadly scorpion the staff never once warned about the fact that might be a danger and we were given vouchers for breakfast waited 30 minutes for it and then charged for juice and hotcake plate and the villa that we had only had one roll of toilet paper and very little shampoo and conditioner and soap

Good

Liked: The hotel features independent villas in traditional style. Breakfast is good. The pool is big. There is a nice view over the lake. The staff is very kind.
Disliked: No air conditioning, it was really hot in the villa. The cleanliness of the swimming pool could perhaps be improved. Breakfast starts quite late (9:30) so if you have to leave early, you can't have it. The service was quite slow.

Pleasant

Pleasant

Very poor

Liked: No hot water yacusi fro

Generally were comfortably we wel be back if we need

Liked: Excelent Good flavor very clean and kind people
Disliked: Internet not catching in room. Tv too small and faraway, also some old ( need smart tv). The lights inside were some trouble tourning on of