Malmaison Newcastle Guest Reviews
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Write a review
Len Mon, 12 May 2025
Well located hotel. Good place...
Liked: Great locationFriendly staff
Disliked: Soap disappeared from the room 1st day never to reappear. Faulty Nespresso machine reported and not replaced or repaired.
David Mon, 12 May 2025
Superb
Liked: Pricey but good.8
Garyfarrell Mon, 12 May 2025
Superb
Julie Sun, 11 May 2025
Good
Liked: Appealing exterior design, decent breakfast, good location, good size room
Disliked: Tiny en-suite, poor extractor, poor lighting, no water to drink in the room.
Carl Sun, 11 May 2025
Phenomenal place, great staff, amazing...
Liked: The cleanliness, the warm welcome, the room service, and great romantic room.
Disliked: Nothing to fault
Charles Sun, 11 May 2025
Superb
Laura Sat, 10 May 2025
Perfect night’s sleep for Mam...
Liked: Comfy beds, friendly staff
Disliked: N/a
Daniel Fri, 9 May 2025
Very good
Rita Fri, 9 May 2025
Great trip to a great...
Liked: Great hotel in a good location. You can walk almost everywhere in 15 to 20 minutes. Close to many restaurants and pubs. The room was large, and we had a great view of the river. Nice bathroom with a great shower. There is plenty of hot water and pressure. We ate at the restaurant and the lounge. Drinks were good and food was very good. All staff very friendly. I highly recommend it.
Disliked: Only a small complaint was no electrical outlets near the bed.
Christopher Thu, 8 May 2025
Exceptional
Liked: We've stayed several times at the Mal and have never been disappointed. From the very friendly greeting by Dave on reception, we arrived at just after 2pm and we were told that our room was ready early which is always a great bonus so we checked in and went up. We had the deluxe room with bridge view, as we've had a few times before, and the view is just awesome. It has been around 9 years since we last stayed here and we loved the new decor in the room. Brighter and more colourful while still feeling very spacious, excellent options for coffee with the Nespresso machine aswell as coffee bags and tea facilities and even hot chocolate. Another bonus was the tv channel options, sky tv Premier league aswell as other sky tv channels. First time we've experienced that in any Hotel, it's just not expected! We would say in honesty that the tv was maybe a little small for the room size but only a very minor point. Breakfast was very well appointed with the options of buffet style continental breakfast and/or cooked breakfast. We had the full English, toast, croissants, coffees, juices and bacon muffins which were deliciously faultless! Special mention to Tessie or Jessie who was bright and had a lovely welcoming energy, and a very lovely Northern Irish accent. She was fantastic! Nothing was any trouble.We enjoyed our stay very much, and if anything we reminded ourselves of why we chose Malmaison again. Brilliant Hotel!!