Malmaison Newcastle Guest Reviews
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|0.6 miles from Newcastle upon Tyne centre|
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Victoria Tue, 22 June 2021
Liked: Location was really good
Disliked: Paid an upgrade to change rooms and bathroom floor was dirty, really shouldn't have bothered to pay for the upgrade was the same room only slightly bigger
John Tue, 22 June 2021
Liked: Very central
Disliked: Parking was OK in the present circumstances but when busy it?s potentially difficult because it?s limited
Adam Tue, 22 June 2021
Disliked: I was told I could check in between 12-1 then when i arrived I was told my was was not ready for 3 hours?
John Mon, 21 June 2021
Superb place to stay.
Liked: Neil in reception - super helpful for an early check in
Disliked: No swimming pool
Troy Mon, 21 June 2021
Liked: Right next to the millennium bridge. Well designed, beautiful room.
Disliked: My kids surprise me at the end of the Ratrace Ultra, and the hotel tacked another 60£ onto the bill. Oh well.
George Mon, 21 June 2021
Eileen Mon, 21 June 2021
very enjoyable stay
Disliked: room too dark
Ruth Mon, 21 June 2021
Paul Mon, 21 June 2021
Frankly, I was not impressed.
Liked: Friendly staff. Great location
Disliked: Decorations not to my taste but heigh ho. The bedroom felt dark and the unit surrounding the TV felt 'industrial'. Many of the furnishings in the common areas and in the bedroom were stained and very obviously worn. Very surprised to get a handtowel with a large hole in the centre of it. Breakfast was delivered on a tray which was placed on the table with the instruction 'get the stuff off yourself and I'll come back later for the tray' (paraphrase) - she never came back later for the tray and some breakfast items were missing. I feel the car parking should have been complementary (at least you could have hidden it in the price) and, although it's not the hotels fault, the speed humps in the road outside the hotel are ridiculous!
Tony Mon, 21 June 2021