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AustraliaMalmaison Hotel Leeds Guest Reviews
Overall Average Score:
Very Good (4.1 out of 5)
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Michael Fri, 12 August 2022
not what it used to...
Liked: Great location
Disliked: insufficient resource on reception, check in took way too longroom wasn?t clean no room service available
Jaybly Fri, 12 August 2022
Superb
Bryan Fri, 12 August 2022
?
Liked: ?
Disliked: ?
Katie Thu, 11 August 2022
very central location, friendly staff,...
Liked: very central location, friendly staff, especially lee on reception. upgraded our room to a club one for my husbands 40th and gave us a free drink voucher.lovely clean rooms will definitely stay here again ?
Disliked: nothing
Stuart Thu, 11 August 2022
Amazing Hotel, Great Location
Liked: Ease of checking in
Disliked: The breakfast staff seemed utterly lost apart from 1 young man called Sam. Too many issues to mention and it didnt spoil our break so i wont say. One thing i would say is do not offer a free drink at the bar for no room service then say it only applies to 2 specific drinks. Very annoying and again the bar staff and reception staff were utterly unhelpful.
Will Thu, 11 August 2022
Good
Emma Thu, 11 August 2022
Superb
Carrieann Thu, 11 August 2022
Good
Liked: stylish
Disliked: the coffee machine didn?t work and when o told reception they was like ok we fix it bit late after I?ve left
Elspeth Wed, 10 August 2022
fine for a night in...
Liked: location, staff, comfortable and clean room
Disliked: decor of room and lighting both gloomy, noise from street in middle of night.
Alexandra Wed, 10 August 2022
lovely room, staff were great...
Liked: great location, central and close to the train station.
Disliked: we were due to check in at 3:00? we couldn?t check in until after 4pm as they were short staffed. we missed the beginning of a friends party because of this and turned up to the meal very late. the bathroom tap leaked and it was too late to notice before it was all over my phone and makeup. will be taking this up with the hotel personally as it wasn?t good enough at all not being able to check in at the allocated time. won?t even staying with the hotel in future, no organisation.
