Malmaison Edinburgh Guest Reviews
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|2.3 miles from EDINBURGH centre|
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John Sun, 4 June 2023
Valentine Sun, 4 June 2023
we could only come for...
Liked: room very comfortable
Disliked: having to pay extra for breakfast as not included in price when booking room
Bonnie Sun, 4 June 2023
Jamie Sun, 4 June 2023
Paul Sun, 4 June 2023
Dr.noura Sat, 3 June 2023
will never go back to...
Liked: the location was fine, large room
Disliked: the staff weren’t friendly or helpful at allwe booked a room for 3 people and paid for that but we didn’t get an extra bed !! we ended up sleeping all together in a queen size bed!wondering why did they charge us for 3 ppl if they offered us a room for 2!
Danielle Sat, 3 June 2023
Dirty, over priced, won’t be...
Liked: Close to transport links. Reception staff friendly.
Disliked: Breakfast staff rude. Despite booking a time for breakfast the area was full so put into a bar area with no one else (no cutlery etc). Asked to wait to go in to breakfast room then ignored. Second day made it to breakfast room but then ignored for 20mins before an order was taken. Staff too busy getting their own coffees and toast. General upkeep of hotel is poor. Floors are dirty and littered. Offered free drink but then had to pay for them. On checkout then a ‘hidden charge’ of having to pay for a child’s breakfast despite the booking saying breakfast was included. For over £800 for two nights I would expect better. Just for info taxi from train station is about £12.
Jose Sat, 3 June 2023
Liked: Hotel is situated in a lovely and quiet part of town in a suburb called Leith, near the water of Leith, we really enjoyed that. The building is old and beautiful and despite the interior and rooms following a more current vibe they are very nice, roomy and with some quirky modern touch that we enjoyed. Our stay was very pleasant.
Disliked: Breakfast itself was good but the we had to wait 30 min to get a table despite booking a specific time. This seemed to be happening to everybody that day...
David Fri, 2 June 2023
Disliked: Shower was cold due to a faulty thermostat. When reported at reception the guy was just non descript. So did not care! Breakfast very mediocre- all the food just kept warm in the kitchen. Rating should be 2 star.
Heather Fri, 2 June 2023