Malmaison Cheltenham

Very good

Liked: Thought generally a lovely stay, albeit only one night. Room was lovely, but a few of the lights weren't working in the bathroom & would be have been nice if they provided moisterizer or hand cream for us ladies.
Disliked: As above.

Very good

Liked: The bedroom part of the room was fine and the bed was very comfortable. The coffee provided in the room was good, and the air conditioning worked well.
Disliked: The lighting in the bedroom was very low, almost too low to read by. The shower room was much too small with nowhere to put eg clothes while showering or a sponge bag. The room between the shower room and the bedroom on the other hand was mostly empty space, as well as a large bath, a wardrobe and coffee-making facilities. Overall the design could have made much better use of the space.The bar food provision ended at too early an hour.

Exceptional

Liked: Lovely hotel, great staff, central location, parking as well, renovation work on going but didn't impact our stay at all

Passable

Liked: It was a great location
Disliked: Air conditioning wasn’t working very well, property was a bit tired but looks like improvement’s are under way

Superb

Superb

Liked: Service, staff were so helpful

Pleasant

Liked: Breakfast good
Disliked: Decor needs updating

Passable

Good location. Have had better...

Liked: Good location. Dining area was nice. Good breakfast too.
Disliked: Unable to use any of the bar facilities due to private functions on both nights of our stay.