Name: Malmaison Brighton
Address: Brighton Marina, Brighton
Telephone: 0800 031 8416
Rating: 4

Nice staff rooms neglected

Disliked: Dusting is awful water marks on shower doors and tiles kettle full of lime scale carpet edges have not been done for months disgusting room 345

Exceptional

Very good

Great stay, would come again

Liked: The reception staff were very friendly, and provided us the option to have a drinks voucher instead of having our room cleaned (as we were staying more than 1 night, which was great). We received one voucher per each night we stayed and didn't have the room cleaned. Each voucher was equal to £15 (£7.50 per person towards a drink to use in the bar/ restaurant). The room was spacious, and the bed was very comfortable for the two of us. It was a bonus that parking was free. We had breakfast, which included continental and hot food made to order, which was delicious.
Disliked: On our first morning, we discovered our shower was blocked. However, we told reception, and they fixed this for us immediately. Our toilet flush possibly had a problem, as it went on for ages. Our room smelt a little like caulk (possibly from the shower issue we had).. although this wasn't too much of a problem. We would stay again.

Very poor

We had a lovely stay,...

Liked: Marina front and easy bus ride to town
Disliked: Some bits are looking a bit tired and could do with a refresh

£450 for poor value very...

Liked: The location and parking were unacceptable no help given to help with luggage and getting from the car park to the hotel, very poor
Disliked: Access to Hotel very poor, service when arrived very poor, room very small no room to hang or put our clothes away, the hotel I have ever been to, breakfast poor, bad lighting in food area no coffee or tea service, food average.Value very expensive very poor value .Paul Taylor