Name: Mallorca Hotel
Address: Serapio Rendon 119 San Rafael, Cuauhtemoc
Telephone: (888) 323-5826

Mallorca Hotel Guest Reviews

Overall Average Score:

Fair (2.6 out of 5)

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Don’t expect a good room

Liked: Location
Disliked: The bed in the room, the weird smell in the room, bad wifi.

Everything

Liked: Everything
Disliked: Everything

Find a better place.

Liked: Location
Disliked: No AC, uncomfortable beds, toilet doesn’t flush.

Réception issue

Liked: We had trouble with water to flush the toilet, we had to call reception at least in 3 different ocasiones, also on our departure day we went out the hotel early in the morning, 3 hours later we went back to collect our luggage and fo the checkout but the receptionist wouldn't let us get the room key pretending we were not on the system, even showing him our reservation number on the Bookings.con App wouldn't help, it took him al least 10 minutes to figure out we were guests, not very pleasant experience.

Bad

Very good

Pleasant

Liked: There was no water in the mornings until after 9:00 for showers

Pleasant

Liked: Convenient location near Metro and Metrobus spots, attached restaurant, rooms are well spaced floor plans
Disliked: Facilities are old, on check-in they had water shut off to do maintenance, was working later in night; elevator off limits day of check in but worked later; TV never worked, light fixtures literally dangling