Maldron Hotel Newcastle Guest Reviews
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|0.2 miles from Newcastle Upon Tyne centre|
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Clare Tue, 16 August 2022
Liked: great location and lovely courtyard
Shaun Tue, 16 August 2022
Poor. Unpleasant experience at check-in....
Liked: Room was fine though late night noise not great.
Disliked: Reception check-in Manager was extremely unpleasant and this was the worse welcome to any City I?ve stayed in sadly.Food allergy issues - no gluten free beers at the Hotel bar and was unwell after eating food told would be safe.Hotel Manager never available and seemed disinterested in what happened. Refused any refund / adjustment.
Julie Mon, 15 August 2022
William Mon, 15 August 2022
Jean Mon, 15 August 2022
Liked: The hotel was spotless and staff were super helpful location fantastic for restaurants and bars. The Gate was 5 minutes away The Metro was also 5 minutes away , very close to China Town and St.James's park Will definitely stay here again
Disliked: Our room was on the first floor to the back of the hotel , so it was very noisy with people chattering in the early hours and very early morning .We had to open window as there was no air con instructions , next time I would ask to stay in a different part of the hotel
Robert Mon, 15 August 2022
A good, clean room in...
Liked: The location was great, just a short walk from the rail station and from the shops, offices and Chinese restaurants. The room was spacious and clean and had the things you would expect. It had air conditioning which was important. The hotel was reasonably quiet. I had little contact with staff (checked in and out on-line) but they seemed helpful.
Disliked: The bedding (a quilt) was unnecessarily warm. Hotels tend to generate heat so a lightweight quilt would be enough. You have to put the air conditioning on to cool the room down so you are not too hot! The breakfast was rather expensive if you are paying with your own money rather than travelling on expenses.
Alex Mon, 15 August 2022
Mohsin Mon, 15 August 2022
good stay. cleaning needs to...
Liked: the location was good. near to Q-park. beds were very comfortable and you get 2 pillows each, one low one high. this is the best part as we had an excellent sleep.
Disliked: the room had not been cleaned properly and there was gunk or nose discharge on the walls. the shower tray was very yellow and felt filthy. there was no body wash or shower gel and i had to wait for over half an hour in the shower to get some. the cleaning staff should?ve checked if there was any shower gel in the toilet. The room was dusty as well. Maldron needs to focus on proper cleaning otherwise i will stop staying with them.
Dorothy Mon, 15 August 2022
comfortable and clean hotel
Liked: air conditioning was very quiet and much appreciated on such a hot day/night. location was good for shopping and bars. we didn't have breakfast.
Disliked: everything was tip top for us.
Harvey Mon, 15 August 2022