Very good for business people...

Liked: It was good for what we needed - one night before moving on - The room was lovely and we could work from both the room and the lobby. The location is excellent and a good place to explore the City from. The vast majority of the staff were extremely flexible and helpful. Our lunch was also lovely.
Disliked: One member of staff insisted that if we were leaving the hotel, all bags had to be placed in the luggage room. Under normal circumstances that would have been fine. However we had food in a shopping bag and there were no other guests in the lobby. We only wanted to take a ten minute walk to clear our heads before another journey. He then proceeded to help us carry the bags to a room that was not as clean as the lobby. He was the most senior staff member on that shift but I think he could have used his common sense a little more. The other two members of staff were excellent in their provision of customer service and professional in the extreme. He sadly was not. Also we left a phone charger in the room and no one contacted us, even though there were almost no other guests.