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Maison St. Charles eee - (855) 208-4301
Maison St. Charles, 1319 St. Charles Avenue, New Orleans, LA -(855) 208-4301
Area: Garden District
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BOOK ONLINE OR CALL - (855) 208-4301
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (1666 Ratings)
1.1 miles from New Orleans centre
BOOK ONLINE OR CALL - (855) 208-4301
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Hotel Description
Nestled in the lower Garden District across from the St. Charles Street Car line this non-smoking hotel in New Orleans Louisiana offers free WiFi. The guestrooms at the Maison St. Charles by Hotel RL boast a coffee machine and flat-screen cable TV. Free WiFi ironing facilities and an in-room safety deposit box are also available. Maison St. Charles by Hotel RL features an outdoor pool and hot tub. Guests will also appreciate on-site gated parking for an additional fee as well as coin-operated laundry facilities at this hotel.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
r
Pets Allowed
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
Other Amenities
` Pets Allowed
` Restaurant
` Garden
` Valet Parking
` Safety Deposit Box
` 24-Hour Front Desk
` Elevator
` fitness center
` vending machine
` 24-hour security
` Concierge services
` Free Wi-Fi
` Outdoor pool
` Daily Housekeeping
` English
` Parking Available
` smoking allowed
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Food delivery

Maison St. Charles Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

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0.5

Poor - 0.5 out of 5

Alexis Thu, 17 June 2021

Bad

3.5

Good - 3.5 out of 5

Melissa Wed, 16 June 2021

Good

Liked: Location

1

Poor - 1 out of 5

Darlene Tue, 15 June 2021

Never stay at that hotel...

Liked: Did not offer since vivid but did not put that on their flyer that they give to New customers, when asked breakfast then they tell you they just have coffee.
Disliked: The night desk clerk when we checked in was rude. The actual hotel looks run down and dirty. The vending machines were sold out of the majority of the items. There was no maid service. My grandson threw up 2 hours after we checked in. I told the front desk and they said they would tell the maids when they came. 3 hours later, I talked to a couple of maids and they said a supervisor had to check it out before they can do anything. 3hours later, 12 hours since he threw up and I act r spoke to the afternoon supervisor and she was shocked! She was further upset that all the people I contacted, no one told her! It was never documented that I had contacted both the maids and the front desk! She and the front desk clerk came back him with clean towels and she cleaned the bathroom. They were the only nice, professional people there. Also, the pool was nasty, dirty and cloudy water.

1.5

Poor - 1.5 out of 5

Chanelle Tue, 15 June 2021

Over -rated type motel, not...

Liked: The pool was decent.
Disliked: Too many to list. The staff I met were either incompetent or rude. Our first room had so many broken items, including the phone, we had to ASK to get a second room. When I host a guest in my home, I prepare and make sure I have things they might need or ask for. This place seemed liked they didn't know what having guests meant. It definitely was not worth what I paid for. I should have stayed at a highway motel..at least there I get what I pay for, and that's including the strange man pounding on the door at 3 in the morning the first night. True story. Oh but you can't call the front desk because there was no working phone in your room, nor were any employees working because the lobby was locked and closed. In conclusion: looks good on the outside, but looks can be deceiving.

4.5

Wonderful - 4.5 out of 5

Anonymous Mon, 14 June 2021

Weekend Getaway

Liked: I like the location, and the staff. Ms. Brittany and Mr. Charles are amazing, and very helpful and very professional.
Disliked: I wish the lighting in the rooms were better

4

Very Good - 4 out of 5

Janis Mon, 14 June 2021

Great

Liked: Rooms were comfortable. Good location. Trolley runs in front of hotel which is a bonus
Disliked: Swimming pool was closed.

3.5

Good - 3.5 out of 5

Lanitra Mon, 14 June 2021

Good

5

Exceptional - 5 out of 5

Madison Sun, 13 June 2021

Exceptional

Liked: Brittany was absolutely amazing, she was very friendly and accommodating, although the hotel was great as well. If for no other reason I would go back based off of Brittany?s hospitality.

2.5

Fair - 2.5 out of 5

Anonymous Thu, 10 June 2021

Passable

Liked: The bed was soft and the tv was big..
Disliked: The pool and the jacuzzi was not workingAnd the batheroom. Was falling apart .And they post all these pretty picture.. false advertising

2

Disappointing - 2 out of 5

Mercedes Wed, 9 June 2021

Disappointing

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Maison St. Charles 1319 St. Charles Avenue, New Orleans, LA