Mainstay Suites Wilmington, Wilmington

Pleasant

Liked: location
Disliked: I had a issue with my toilet clogging up. I reported the incident to the front desk at which later time a lady came to the door with a plunger. The housekeeper tried to give me the plunger and I responded " I'm the guest and should not be perfrmiong your job" The house keeper proceeded to try and call her supervisor in which housekeeper Anthony told me " Don't worry about it i'll take care of this" I would also suggest that air vents get cleaned and update the couches and chairs for they are worn out and uncomfrotable.I would also say for the price point of the hotel that a better quality hot breakfast bar should be added to the value of the establisment. In comaprrison to other hotels Mainstay falls short on that convience. Lastly not offering a military discount is quit distasteful towards those who serve.

It was good.

Liked: Breakfast was ok.
Disliked: My commode would not flush unless I took the back off and pulled the chain by hand.

Comfortable room- quiet. Friendly staff

Liked: Large room - comfortableGood location- halfway between airport and downtown 12:00 checkout Pet friendly
Disliked: Only adequate breakfast

Very good

Liked: The location was good. Very comfortable and the staff was nice.
Disliked: No pool. The pool is next to the hotel in a different hotel.

Nice hotel. Comfy and great...

Liked: Roomy suite with comfy beds. I liked having a full size fridge and the kitchenette included dishware and utensils. Love their courtyard for eating or even just sitting out. Close to stores, beaches, etc.
Disliked: Only hot items for breakfast were waffles and frozen sausage biscuit sandwiches. Hard boiled eggs available as a protein. Otherwise it was cereal, muffins, bagels etc. Kept having to have our key cards re-done as they would randomly stop working.

Superb

Exceptional

Liked: Everything was perfect as far as my stay, the room, and The Front Desk clerk WAS AMAZINGLY SUPER NICE & PROFESSIONAL. I wish I could have remembered her name SHE GETS 10+ STARS..I've never seen or delt with a clerk SO PROFESSIONAL!!
Disliked: The room did smell a little like smoke being that I have never smoked I could smell it right away..Not too strong though!! Nothing my room Deodorizer couldn't handle!