MainStay Suites Williamsburg Historic Area

Air conditioning was non functional.....

Don't stay

Liked: It was disgusted I wouldn't prefer to nobody it was dirty it was nasty it was water spots everywhere underneath the microwave where the stove is there's a picture of the grease that was so compact on there it was disgusting I wouldn't prefer anybody to go to this hotel I would like for somebody to get back with me because I did not stay at this hotel and I was charged for it so we need to get my refund back to me
Disliked: Everything

Poor

Liked: Advertised as breakfast included. No breakfast at all.Carpet sticky, toilet seats falling off. Lighting extremely poor.Kitchen equipped with only 2 mugs and one plateCurtains torn, decor in serious need of redoing.
Disliked: As above

I wanted a stay-cation for...

Liked: Front desk lady was nice. I liked my room because it was quiet and had a kitchen. I like that they had a ramp because I am disabled.
Disliked: This property needs a makeover/remodel.

I cancelled the 2nd night...

Liked: Staff was friendly.
Disliked: Tub was dirty (see photos below). Ceiling above bed was in bad shape.

Won’t stay here again!!!

Liked: Location was great and staff at check out was great!
Disliked: Smelled like marijuana in the halls right off the elevator, refrigerator didn’t work, AC was horrible it was on high and never got it cooler than 3 degrees in the room from the time we entered until we left.

Ok for the price

Liked: Comfortable
Disliked: Halls need to be cleaned. Needs updating

Exceptional

Liked: The staff went over and beyond. It was wonderful experience and would recommend to anyone. I would definitely come back and suggested the same room. It was a great time, and didn’t want to leave.

Superb