MainStay Suites Williamsburg Historic Area

Exceptional

Bad

Horrible experience, that hotel needs...

Liked: The staff was friendly.
Disliked: Everything else.

Poor

Liked: Free pets
Disliked: Dirty … smelled like mold in bathroom.. tv kept going out.. channels was in and out .. carpet had a lot stains .. shower had hair left in shower ..

Superb

Liked: Rooms was clean quiet
Disliked: No good food but breakfast we eat next to hotel

Horrible smell.. unclean property. GO...

Liked: The hotel had an horrible smell. The room was not cleaned properly. I booked to stay for two nights but decided to check out after the first night..my daughter was having horrible allergic reactions to something in the room. I was not refunded for the full night but decided to take the loss because we absolutely could not stay another night... save your money and get go somewhere else.
Disliked: Nothing ...the worst experience ever staying in Williamsburg

Good

Disliked: Do not serve breakfast anymore

Very disappointed in the facility,...

Liked: Not much
Disliked: Everything. Dirty facilities and rooms. Felt like it was being used as a homeless shelter. Rugs were filthy, bathrooms were not cleaned, we had poopy tissues in the bathroom trash, towels on the floor, poop on the sink. Very strong smell of weed in the hallways. Paint peeling from the ceilings in our room. Will not be back. They said it included breakfast, only had coffee available, which we didn't want to drink.

Pleasant

Liked: Good value
Disliked: Kitchen poorly stocked