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MainStay Suites St. Louis - Galleria eee - (888) 608-6346
MainStay Suites St. Louis - Galleria, 8011 Galleria Pkwy, Saint Louis, MO -(888) 608-6346
Area: Forest Park - Clayton
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BOOK ONLINE OR CALL - (888) 608-6346
3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (293 Ratings)
7.9 miles from Saint Louis centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Located 10 miles from St. Louis Gateway Arch, MainStay Suites St Louis - Galleria offers 3-star accommodations in Richmond Heights and has free bikes, a seasonal outdoor swimming pool and a garden. Among the facilities at this property are a 24-hour front desk and an ATM, along with free WiFi throughout the property. The hotel features family rooms. The hotel has a sun terrace. A business center is at guests' disposal at MainStay Suites St Louis - Galleria. Hollywood Casino St. Louis is 17 miles from the accommodation, while Six Flags St. Louis is 24 miles from the property. St. Louis Lambert International Airport is 8.1 miles away.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Coffee shop
` Coffee/tea maker
` Children's playground
` BBQ facilities
` Shared kitchen
` Wheelchair accessible
` On-site parking
` outdoor pool
` Poolside bar
` telephone
` alarm clock
` kitchenware
` Accessible parking
` Concierge services
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Hair/Beauty Salon
` Kitchen
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Shops on site
` Kids' pool
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Grocery delivery
` Room and suites access through exterior corridor
` Electronic room key
` Room windows that open
` Main entrance
` Audible alarm
` balcony/terrace
` Accessible entrance to swimming pool
` Accessible registration desk available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Closed-caption TV
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Ironing amenities
` Laundry services
` Lever handles on door available
` Lowered electrical outlets available
` Lowered night guard on doors available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Secondary lock on windows available
` Self-closing doors available
` Self-operating lift to hotel swimming pools
` Separate shower/bathtub
` Accessible route to fitness center
` Spa services
` Tennis court & equipment
` TTY/TDD compatibility available
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Accessible toilet
` Outdoor recreational features
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Valet parking (charges may apply)
` Xerox/fax in business center

MainStay Suites St. Louis - Galleria Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

Write a review

0.5

Poor - 0.5 out of 5

Kimberly Wed, 12 March 2025

Bad

4.5

Wonderful - 4.5 out of 5

Ma Sun, 9 March 2025

Superb

1.5

Poor - 1.5 out of 5

Lewis Tue, 4 March 2025

Very low

Liked: Dirty fridge and bed skirt. Also no one at front counter after 10 to help me get in my room after I was locked out! I had to get a hotel for the night elsewhere because no one was there to help me get back in my room
Disliked: Dirty room and no body at counter after certain time at night

1.5

Poor - 1.5 out of 5

Cassandra Mon, 3 March 2025

Friendly Staff with Unpleasant and...

Liked: Only thing I liked was the helpfulness of staff and their above and beyond attitude. Although my stay was very unpleasant the staff where quick to react and kind. They were very sympathetic. I appreciate that. Thank you lots.
Disliked: For starters when I arrived the room didn't seem as what I had reserved for but I guess it was although I. Not quite sure. On the mainstay suites website and booking.com the it was listed the hotel had a indoor/ outdoor pool, and hottube amongst other amenities that they actually didn't have. I was very disappointed because I promised my Birthday boy and his friend they would be able to go swimming. Besides that upon entering room we discovered there was no blankets or enough linen to accommodate us and there was non In the office either so we had to strip bed in order to have extra covers after during that we notices the bed cover was filthy it had stains all over it and it was pretty gross. In addition the was no mattress for the pull out sofa bed so I had to sleep on the floor with a baby and no blankets. It was uncomfortable and horrible. To top it off the television in the room did not work at all. The kids and I had to wait till next morning to get it fixed after being told there where no other rooms available ☹️. So we had to look at our phones for entertainment. After getting wifi access the internet was very slow and unsatisfying. Half of thr put let's did not work in the room for charging phones so we had to take turns using a few outlets. After being there a couple days it was time for checkout. I was told I would get a refund and an additional refund after they made a call to another staff member to verify it. Then they would give me a call back to confirm refund amount. However I never received a call about the situation. It felt like I was forgotten.

4

Very Good - 4 out of 5

Dshaun Mon, 24 February 2025

Very good

5

Exceptional - 5 out of 5

Eric Wed, 19 February 2025

Exceptional

3

Pleasant - 3 out of 5

Tasha Sun, 16 February 2025

Pleasant

Liked: Great location
Disliked: It looked as if they were making repairs and it wasn't done but yet they still gave it to us

4

Very Good - 4 out of 5

Latasha Mon, 10 February 2025

Very good

4

Very Good - 4 out of 5

Ladonna Mon, 27 January 2025

Very good

0.5

Poor - 0.5 out of 5

Cristian Thu, 9 January 2025

Bad

Liked: No breakfast was included.
Disliked: The room had a bed and a foldable couch. It was booked for 3 people. The couch had food and hair and didn't have a pillow. The bathroom had blood by the toilet.

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MainStay Suites St. Louis - Galleria 8011 Galleria Pkwy, Saint Louis, MO