MainStay Suites Rapid City

Definitely keeping on the list...

Liked: The room was nice and big - comfortably fit 2 adults, 2 teens, and a preteen without feeling like we were on top of each other. The kitchenette was lovely and I appreciated that they included some basic dishes so we didn’t have to eat out for every meal.
Disliked: The pool was so cold and the lights in the pool area were very dim.

Very convenient

Liked: Location, and cute clean room with kitchenette
Disliked: Maybe more breakfast options and finding the place is a little tricky specially at night

Superb

Liked: The staff was very nice and the room was very clean and comfortable.

It was alright.

Liked: The staff was nice. Glad it had a pool
Disliked: When we got to our room, the sink in the bathroom was dirty and the plug was stuck. It took the maintenance guy 2 days to get it fixed. I thought they would have switched us to a different room, but they did not.

Uncomfortable and unaccommodating.

Liked: Nothing
Disliked: The air conditioner didn’t work. There were no fans that we could have used. Had no other rooms available and were unable to accommodate a relaxing stay. The breakfast was grab and go.

Good location but needs to...

Liked: Clean and good location
Disliked: Always running out of breakfast food, even coffee and orange juice.

No room service for four...

Liked: it was clean and the layout was good and the location was good
Disliked: we stayed four nights and didn’t get any room service no clean towels no straightening of the bed and no trash removal

Exceptional

Liked: Hotel staff were friendly and helpful. The rooms were very clean and the beds were comfortable. With the couch and room being larger, it was nice to be able to relax and visit with family after spending the day on a long bus tour of the area attractions.

Exceptional

Liked: conveinent location, rooms were clean, kitchen stocked, staff very friendly
Disliked: nothing