Name: MainStay Suites Midland
Address: 2500 South Lamesa Road, Midland, TX
Telephone: (888) 420-1645

Bad

Affordable but should step up

Liked: Breakfast was horrible, coffee was horrible, attendant was super friendly, need more options for the meal.
Disliked: Some of the staff needs training in customer service, were rude and not friendly. Pool was filthy, area was filthy, trash all around property, dirty windows, ,several lights didn't work in room.

Very good

Bad

Liked: The staff doesn't give you the room and makes you lose your money.

Exceptional

Liked: The breakfast was really good. The cook was really nice. Edward was so nice and friendly. Edward made sure we knew about the nearby restaurants; and made sure he handed out the business cards located at the front desk. Such a nice guy! These guys were awesome! We will definitely stay again!

Passable

Bad

Liked: Big rooms
Disliked: Ac made major racket then they moved me to a new room smelled like someone died in the room

Exceptional

Besides the route front desk...

Liked: I think too much about the property. I just need a room to sleep in, but as a person that comes from hospitality, the night shift seem to be on top of it dayshift that’s another story.
Disliked: What I did not like about this property was the Hispanic female on her phone playing loud music at the front desk. She had an attitude problem because I asked for a folio of my checkout. This is standard practice when traveling for business purposes, and receipts are needed. She is very short and blamed it on the fact that she was not wearing her glasses. Her behavior sucked. It was inferior. She was very combative and just rude. He treated me like another. Yes, I am an African-American, but she is a Hispanic. I didn’t understand the tension between us, but she seemed very racist.