MainStay Suites Midland Guest Reviews
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0.9 miles from Midland centre |
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Kimberly Sun, 28 January 2024
Passable
Jeremy Fri, 8 December 2023
Very good
Jeremy Thu, 7 December 2023
Very good
Brenda Mon, 4 December 2023
Liked: Staff very friendly.
Disliked: No
Tasha Sun, 22 October 2023
I like the food and the staff. The facility needs some work so you can cook and gill outside.
Liked: The staff was really nice and the food was great. The pool was nice and the kids enjoyed it. The room was big and spacious. Beds were comfortable.
Disliked: The bar-b-que grill and BBQ pit was dirty with rust. They need to be cleaned. I wanted to cook out but it was terrible out on the pool patio. Also the stove didn't work in the room; the knobs were falling off. The knobs wouldn't turn on the stove top.
Tasha Sun, 22 October 2023
I like the food and...
Liked: The staff was really nice and the food was great. The pool was nice and the kids enjoyed it. The room was big and spacious. Beds were comfortable.
Disliked: The bar-b-que grill and BBQ pit was dirty with rust. They need to be cleaned. I wanted to cook out but it was terrible out on the pool patio. Also the stove didn't work in the room; the knobs were falling off. The knobs wouldn't turn on the stove top.
Keiya Mon, 2 October 2023
You guys need to clean those rooms correctly.
Liked: I hated everything about it.
Disliked: For one, I walk in the two workers were fine, she gave me my room, I went to check to see if everything was clean & it was NOT. It was so nasty, you walk in and see visible dirt. I went into the restroom, there was a dirty foot print in there & you can see dirt around the shower. Then I checked the bed. Pulled the covers back to discover something that looked like dried blood , all over the topper. It was horrible, I made a video of it, told Javaiar about it and he said hell change my room. So he did. I checked that room its still dirty, he said he cleaned it himself but it was still disgusting. It seemed like he did not care. He was so unprofessional. I hated the fact that he even have that position. Then when I was checking in the room, the workers said they need a card on file for incidentals, they did not tell me they were charging my card $50, then when I asked about it, the sign they had was over the counter and turned towards them so they can only see it. When they pulled it out I got so angry because it should have been communicated. Then my $240 I paid for the entire weekend was non refundable when I was only there for 20 minutes. The entire experience was a -1 out of 10. I hated it.
Chinh Mon, 2 October 2023
Great
Disliked: Breakfast need to improve
Keiya Mon, 2 October 2023
You guys need to clean...
Liked: I hated everything about it.
Disliked: For one, I walk in the two workers were fine, she gave me my room, I went to check to see if everything was clean & it was NOT. It was so nasty, you walk in and see visible dirt. I went into the restroom, there was a dirty foot print in there & you can see dirt around the shower. Then I checked the bed. Pulled the covers back to discover something that looked like dried blood , all over the topper. It was horrible, I made a video of it, told Javaiar about it and he said he’ll change my room. So he did. I checked that room it’s still dirty, he said he cleaned it himself but it was still disgusting. It seemed like he did not care. He was so unprofessional. I hated the fact that he even have that position. Then when I was checking in the room, the workers said they need a card on file for incidentals, they did not tell me they were charging my card $50, then when I asked about it, the sign they had was over the counter and turned towards them so they can only see it. When they pulled it out I got so angry because it should have been communicated. Then my $240 I paid for the entire weekend was non refundable when I was only there for 20 minutes. The entire experience was a -1 out of 10. I hated it.
Chinh Mon, 2 October 2023
Great
Disliked: Breakfast need to improve