MainStay Suites Knoxville - Cedar Bluff

Lacking

Liked: Right off the freeway. Dog friendly
Disliked: Police were repeatedly called there. Someone said something about drugs being bad in area. The unit appeared unkept.

Homey

Liked: Centrally located, had everything you need for cooking light meals & ample refridgeration surrounding close by many resturants & service needs. Staff was helpful & friendly
Disliked: Nothing is ever perfect,but only thing no hair dryer a little noisy & smells from neighboring rooms seen to come thru the walls or ventilation.

3 out of 5 stars

Liked: I would give this location a 3 out of 5 star rating. I'll begin with the pro's: the room was clean when we arrived; the beds were comfortable;full size refrigerator; dishwasher-not something I needed in particular, but handy for long term guests; laundry room on site;staff was friendly Now the cons: they didn't clean our room the entire 3 night stay we were there;I had to chase down house keeping to request extra towels and they acted like I was asking for gold they had mined themselves - very reluctant to give them to me, but finally did; hotel right next to the interstate, very loud; small parking lot, difficult to maneuver around in; charged too much for washing clothes $4.50/load in laundry room I wouldn't stay at this particular hotel.

Very poor

Liked: The facilities were dirty and had bad smells, like tobacco and humidity. They haven't returned the $75 deposit to my account.

Disappointing

So very disappointed with our...

Liked: Ant's & Roaches all over sink AND cabinet below the kitchnette sink, stove top & fridge after checking in. Reported to office immeatally. I was told they would report to pest control. Got back to the hotel that night. Ants were on the floor by the bed. Woke up the next morning. Same thing, Ants, roaches, on the countertop. Again, climbing off the refrigerator onto the stove. Reported that again and said they had pest control there yesterday! but I told him they were back all over the place.! Also; i found 2 bed bugs in the bed.Disappointed, there was no desk nor recliner. Extra chairs all we had.Were the straight up table chairs.

I will not stay there...

Liked: My room was dirty smelled horribly. The table, counter in the kitchenette and bathroom had visible remnants of crumbs and other sticky stuff. Windows had sticky smudges on them and the floor was very dirty. When I complained the next day, and gave specifics of the issue, II returned to find that they had mopped but had done a sub par. The windows were still gross and it still smelled. It didn’t smell like cleaning product. Not sure what they used.

Funky smells. Funky people. Get...

Liked: Misleading images. Place is nasty. Every hotel around is nice, but this one is full of funky smells and funky people. Not to mention the tub is brown. However, the room itself wasn’t bad at all. Just stay safe on your way to it. Staff weren’t awful. Spend a little more to get a hotel right beside it.

Pleasant