MainStay Suites Joliet I-55

Overall a great stay, and...

Liked: The room was really clean and modern. It was also very quiet
Disliked: The staff was our only issue. I booked a king room MONTHS in advance, and when we arrived they put us in a queen room and when I brought it up, they said they didn’t have any king rooms to move us to. They did give us a small discount, but the smaller bed really affected how well my husband and I slept.

We won’t be back.

Liked: The staff were very nice. No problems in this area.
Disliked: The hotel is very dirty. In the rooms and all throughout.

So underwhelming

Liked: The front desk gal was nice
Disliked: This place is run down. It was dirty everywhere. Just gross

Will never stay here again.

Liked: Close to a lot of stores. Kitchenette was nice.
Disliked: Our room wasn’t thoroughly clean. Toilet kept getting clogged.. hallway smell like smoke, dirty, and out dated, the 3rd night the smell of smoke and marijuana was coming through our door.. loud in the morning.

Very good

Pleasant

Pleasant

We checked in I was...

Liked: The location was a good place close to restaurants and stuff.
Disliked: It wasn’t clean, the room curtains was dirty, floors was cracked, the door to the room you could see out into the hallway it was cracked on the side so bad, stairwells was covered in leaves and just very dirty.

The location is wonderful, especially...

Liked: I liked that it had a small kitchen and a normal refrigerator, that's what I wanted.
Disliked: I was disappointed that I paid for breakfast but it was not offered, except for coffee.Poor cleanliness, a lot of dust and insufficient basic amenities in the bathroom.