MainStay Suites Houston NASA/Clear Lake Guest Reviews
Write a review
Write a review
Robin Sat, 23 August 2025
They take care of the...
Liked: Very clean and the a/c is good
Disliked: Would be awesome if you brought back the hot breakfast !I would like to see and medical discount for the guest that have to go to the doctors. I go once a month and it is hard on my finances on a fixed income.
Sinthya Tue, 15 July 2025
Very poor
Liked: Location
Disliked: DirtyPoor communication Poor condition of furnishings carpet filthy smells Bathroom was unsanitary No professionalism
Cedric Thu, 3 July 2025
Exceptional
Anonymous Mon, 30 June 2025
Very Uncomfortable... stressful
Liked: The staffing and management were very professional and nice and apologetic
Disliked: My room door was very hard to get in...once inside it was roach infested I brought food and wasn't able to cook so I had to spend extra money that I didn't have... room had a AC unit on floor told by management that it would keep cool by the end of the day I needed 2 fans and it was still hot throughout the night my guest left because it was uncomfortable the roaches was horrible...very uncomfortable couldn't rest I checked out around 7:00am
Rebecca Mon, 30 June 2025
Bad
Liked: I have been trying to get a refund from this property for almost a month now for a reservation that they did not honor but took my money. This has been the worst experience with both this hotel and booking.com. All I want is my money back for a stay that never happened.
Anonymous Mon, 23 June 2025
Bad
Anonymous Thu, 12 June 2025
It was Short and sweet....
Liked: It’s located near everything that is convenient. It’s not too far from what you need such as restaurants, shopping stores, or fun amenities like Kemah Boardwalk!
Disliked: It’s not that I didn’t like, but was a little cautious for it being tucked away in the corner, however, it really was a nice stay.
Chelsea Sun, 1 June 2025
Pleasant
Liked: Every two months I have to travel and I have stayed at this location several times. There has been little issues for every visit but things I have always chopped up to that specific room. No hot water, no ac. But the biggest thing as of late has been the infestation of roaches. Every time a light was turned on I would have to kill a few.
Disliked: The staff is always friendly and help where they can.
Clarence Sat, 31 May 2025
Exceptional
John Sat, 12 April 2025
Exceptional