Mainstay Suites Hobbs

At least we made it...

Liked: Someone walked into the room while my daughter was there alone. I went to ask the front desk what happened, and she acted like I was annoying her, and was very rude to me. Said it was the cleaning lady. But my daughter told her it wasn't, after the housekeeper came to the front my daughter explained it was not her. But the front desk woman. Kept insisting it was. It is terribly unsafe and even worse customer service. Not to mention being cat called by the men drinking in the parking lot all night!! Also, many of the pieces of furniture were broken, the desk the coffee table looked as if the makeshifted it together with pieces of another table. Broken and missing tole in the restroom. Holes in the wall. All together, it was a bad experience. Will not be going back!

Very good

Very good

Exceptional

Exceptional

Liked: Everything was great
Disliked: Pool was closed

Exceptional

Exceptional

Exceptional

Disappointing

Liked: The rooms were very nice I like the way it’s set up very comfortable
Disliked: I didn’t like that the tv in the bedroom wouldn’t work the remote wouldn’t work and asked front desk for help said she had no maintenance man and couldn’t help me get it to work, then the pool was closed? I guess they can’t get the door to open and even maintenance couldn’t open it which was sucked because my daughter was really looking forward for that. And in the bathroom there’s two tiles that are cracked and there carpet missing in the living room