Mainstay Suites Greenville Airport

Good

I hated it

Liked: Staff was nice
Disliked: Dirty. We had a roach in our room and their appeared to be poop smeared on the bathroom door. There was only one half roll of toilet paper in each of our rooms. Bed was extremely hard and the pull out couch had no sheets. Our room also smelled like stale food.

Good for a night, longer...

Liked: Overall okay. It had the feeling of a suite, even if the room itself wasn’t all that big.
Disliked: The shower head was coming out of the wall, and the whole place just gave off the feeling of needing a deep renovation.

Bad

Overall it was very good

Liked: Mu breakfast was OK but waffles maker was not working properly.
Disliked: My floor in the bathroom had some cracking

Do not stay here

Liked: It was close to the airport and staff was friendly
Disliked: The floor in my first room was stick. The office chair was disgusting and could not be sat in. Other furniture was stained too. Walls were dirty and it smelled slightly of smoke (although I’ve noticed this in other hotels too). I used a towel to sit on another chair. The second room had an office chair that was ripped snd the tiles on the floor shifted underfoot and were done very poorly. At the advice of colleagues I left and told them it was not good. I asked for a refund and they only refunded me on night even though I didn’t stay there the whole time. I was only there for a few hours. I sent an email and got no response. I then called choice hotels corporate and they put in a case for it. The quality of both rooms did not match the pictures which showed clean furniture.

not recommendable

Liked: not much
Disliked: location, very loud, primitive

Disappointing

Liked: Close to the airport.
Disliked: Very noisy trying to sleep with HY Noise.

The people were nice but...

Liked: Our first room smelled like smoke. We got a new room and the floor was broken and coming up. There was a white powder on floor from the broken/fixed floor. In the morning we noticed we had no towels in our room.The staff was great and helpful in every situation, but the facilities were honestly barely livable, and downright unacceptable for a place that people pay to go to.