MainStay Suites Fargo - I-94 Medical Center

I was very pleased with...

Liked: The front desk staff were extremely helpful!

Superb

Exceptional

Liked: The staff were pretty amazing and helpful! The hotel was clean and safe.
Disliked: There wasn't much we didn't enjoy or not like. The one thing was that there was someone in a van both nights we stayed, that was parked in the parking lot in a dark part, and was sleeping in his van and using the curb as a bathroom area when I walked by while I was out for a smoke. Staff should maybe do rounds on the grounds at night to help keep guests safe.Bathrooms could use a remodel at some point soon

Generally we like staying at...

Liked: Location and size of room
Disliked: Dishes were dirty greasy. Shower curtain was very dirty. Bed was uncomfortable and air conditioner blew on bed. Flooring uneven. Breakfast was not kept up on (refilling items).

Understaffed and dirty.

Liked: Staff was friendly. (Understaffed)
Disliked: 1st room that was assigned to us. We opened the door & walked 3 steps in & the smell of something disgusting overtook your breath away. Went back down to the front lobby. I spoke to the young lady who checked us in. We advised her that the room was disgusting. At the time, they did not have another room.Available, so we went to the mall. Half an hour or so goes, and I receive a phone call, and a different room is ready. We eventually get back to the hotel. Got a new room assigned. This room was very spacious. The wife did notice there were boogers smeared all over the headboards. We will not be staying back at this location.

Good

Liked: Breakfast was good Location was good
Disliked: No conditioner in the bathroom,Sofa bed was in despair

Exceptional

Liked: Very clean and staff are great

Good

I will definitely be staying...

Liked: I really loved that it was like a little small apartment, especially with a special needs family and having a child on autism & type 1 diabetic having the 1 bedroom helped a lot. His own space and having a kitchen as well to make food.
Disliked: The only downfall was how uncomfortable the sofa bed was but that wasn’t really a deal breaker. Also just a typical breakfast. Overall everything was great! The staff was friendly. Easy check in and check out. & the deposit was fairly affordable and cheap!